At a Glance
- Tasks: Support families affected by domestic abuse and facilitate group activities.
- Company: Join a compassionate charity making a real difference in Coventry.
- Benefits: Competitive salary, generous leave, pension scheme, and comprehensive training.
- Other info: Flexible hours and opportunities for personal growth.
- Why this job: Empower families and create positive change in your community.
- Qualifications: NVQ level 3 or 3 years experience in family support.
The predicted salary is between 28000 - 28000 € per year.
An exciting opportunity has arisen for a full time Family Support Worker to join our Domestic Abuse Service. You will be joining a multi service charity based in Coventry. In return, we offer a competitive salary of £28,000 p.a. plus on-call payments and a contributory pension scheme. Annual leave 26 days plus bank holidays, with an additional 1 day for every 2 years service up to 29 days, plus a comprehensive in-house training programme.
What we do:
The charity has a fully trained staff team providing Supported Accommodation to survivors of domestic abuse and their children. There is also a Children’s Nursery that provides full day care for pre‑school children and a complex needs service, for survivors with additional complexities.
Responsibilities:
- Be responsible for the completion of all family help referrals and assessments to Family Hubs for service users accessing Valley House Supported Accommodation.
- Support service users to access additional support services as appropriate.
- Support the service in relation to internal and city wide development of children’s services.
- Facilitate 1 to 1 and group work with families.
- Liaise with universal services and facilitate/develop activities with external agencies where appropriate.
- Facilitate consultation activities with children.
- Continuous development of groups and resources.
Qualifications:
- Minimum NVQ level 3 in a related area of work and/or a minimum of 3 years relevant experience.
- Preferred experience of working with families affected by domestic abuse.
- Experience of completing assessments with vulnerable families.
- Experience of multi‑agency working.
- Experience of facilitating group work/activities.
- Knowledge and understanding of the difficulties faced by survivors of domestic abuse.
- Knowledge of effective ways of working to engage with vulnerable families.
- Understanding and passion for the work of Valley House.
- Ability to work effectively within a team and on own initiative.
- Competent in the use of IT tools, including Word, Excel and Outlook.
- Excellent written and verbal communication skills.
Additional requirements:
- Ability to work flexible hours.
- Be mobile and able to travel city wide (Coventry) at short notice (car driver with use of a vehicle).
- Candidates who are not car drivers, due to a disability, will be considered.
- This post will require a satisfactory DBS check.
- This vacancy is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).
- The hours of work are 37.5 per week.
The closing date is 4pm on Friday 29th May 2026 and interviews will be held on Wednesday and Thursday 10, 11th June 2026.
Family Support Worker employer: The Rowan Organisation
Valley House is an exceptional employer, offering a supportive and inclusive work environment for Family Support Workers dedicated to making a difference in the lives of survivors of domestic abuse. With a competitive salary, generous annual leave, and a commitment to professional development through comprehensive training programmes, employees are empowered to grow and thrive in their roles. Located in Coventry, the charity fosters a collaborative culture that values teamwork and innovation, ensuring that staff can effectively support families in need while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector, especially those who work with domestic abuse services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Valley House and its mission. Show us you’re passionate about supporting families affected by domestic abuse. Tailor your answers to reflect our values and how you can contribute.
✨Tip Number 3
Practice your communication skills! As a Family Support Worker, you'll need to engage effectively with families and agencies. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Valley House.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Family Support Worker role. Use keywords from the job description to show we’re on the same page!
Show Your Passion:Let us see your enthusiasm for working with families affected by domestic abuse. Share personal stories or experiences that demonstrate your commitment to this important work.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences.
Proofread Before Submitting:Take a moment to review your application for any typos or errors. A polished application shows us you care about the details and are serious about joining our team!
How to prepare for a job interview at The Rowan Organisation
✨Know Your Stuff
Make sure you understand the role of a Family Support Worker and the specific challenges faced by families affected by domestic abuse. Familiarise yourself with the charity's mission and services, especially those related to supported accommodation and children's services.
✨Show Your Empathy
During the interview, demonstrate your understanding of the emotional and practical difficulties faced by survivors of domestic abuse. Share examples from your past experiences where you've successfully supported vulnerable families, highlighting your ability to connect and engage with them.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as facilitating group work or liaising with other agencies. Think of relevant examples from your experience and be ready to discuss your approach to problem-solving and collaboration.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the organisation. You might ask about the training programme, opportunities for professional development, or how the charity measures success in its family support services.
