At a Glance
- Tasks: Provide one-to-one support for a woman with complex needs in her home.
- Company: Direct Payments Employer focused on compassionate care.
- Benefits: Flexible hours, £20 per hour, and the chance to make a real difference.
- Other info: Work in a dynamic family environment with opportunities for personal growth.
- Why this job: Join a rewarding role that supports emotional and physical wellbeing.
- Qualifications: Experience in care/support work and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
Location: London (home-based)
Hours: Flexible (part-time / full-time, including potential evenings/weekends)
Rate: £20 per hour
Employer: (Direct Payments Employer)
About the Role
We are seeking a highly reliable, experienced, and emotionally intelligent Support Worker to provide consistent one-to-one support to a woman with complex physical, cognitive, and emotional needs. This role requires a professional who can deliver structured, person-centred care within a busy family home environment. The client has experienced a recent bereavement and requires ongoing support not only with daily living tasks, but also with maintaining motivation, structure, and emotional stability. The role requires someone who is calm, grounded, and able to provide both practical and emotional support without becoming overwhelmed or reactive.
About the Client
The client lives with a combination of restricted mobility, neurodivergence, and cognitive challenges affecting memory and organisation. She is able to walk short distances but relies on a wheelchair for longer distances. She requires structured support with daily routines and benefits from consistency, predictability, and clear communication. She lives in a family home with young children, so the ability to work professionally within a dynamic household is essential. She responds best to individuals who are warm, positive, emotionally stable, and able to maintain a calm and reassuring presence.
Key Responsibilities
- Provide consistent one-to-one support within the home environment
- Assist with all activities of daily living, including personal care where required
- Support mobility safely, including wheelchair use where appropriate
- Prepare meals and support nutrition and hydration
- Maintain a clean, organised, and safe home environment (light housekeeping duties)
- Provide emotional support and maintain a calm, stable presence
- Support the client in maintaining daily structure and routine
- Monitor wellbeing and identify any changes in physical, emotional, or cognitive presentation
- Accurately report concerns, incidents, or risks in a timely manner
- Follow all agreed care plans, risk assessments, and instructions
- Maintain strict confidentiality and professional boundaries at all times
- Work independently while remaining accountable to the employer
Safeguarding & Professional Standards
The postholder must demonstrate a clear understanding of safeguarding responsibilities and duty of care. Any concerns regarding risk, harm, or changes in circumstances must be reported immediately. The Support Worker must maintain professional boundaries, respect privacy, and adhere to confidentiality at all times.
Person Specification
Essential:
- Proven experience in care/support work
- Experience supporting individuals with complex or cognitive needs
- Strong verbal and written English communication skills
- Ability to remain calm under pressure and manage challenging situations
- Ability to follow instructions and structured routines precisely
- Reliable, punctual, and professionally accountable
- Ability to work independently without constant supervision
- Emotionally intelligent and non-reactive
Desirable:
- Experience with neurological conditions
- Understanding of neurodivergence (e.g. autism, ADHD)
- Experience working in family/home environments
- Driving licence
- Degree or equivalent experience in a relevant field (e.g. Psychology, Health & Social Care, Social Work, Nursing)
Working Conditions
This role is based in a private home and may involve lone working. The environment can be busy and requires flexibility and professionalism. Physical tasks may include light manual handling, household tasks, and mobility support. Working hours are flexible and will be agreed based on need. There may be a requirement for occasional evenings or weekends.
Expectations
This is a high-responsibility role requiring consistency, reliability, and professionalism. The successful candidate must be able to integrate into an established support structure without disrupting routines or creating instability. The role does not suit individuals who require constant direction, struggle with boundaries, or become emotionally reactive in high-pressure situations.
How to Apply
To apply, please contact EatoRachelDooley@outlook.com directly with a CV and cover letter. Applications should include a brief summary of experience and suitability for the role. Please note that this advert has been placed on behalf of one of our Service User. Should your application be successful, you will be directly employed by the customer and not PeoplePlus.
Carer Complex Neurological Support employer: The Rowan Organisation
As a Direct Payments Employer, we pride ourselves on fostering a supportive and flexible work environment that prioritises the well-being of both our clients and employees. Our home-based roles in London offer the unique opportunity to make a meaningful impact in the lives of individuals with complex needs, while enjoying the benefits of flexible hours and a warm, family-oriented atmosphere. We are committed to your professional growth, providing ongoing training and support to ensure you thrive in your role as a Carer.
StudySmarter Expert Advice🤫
We think this is how you could land Carer Complex Neurological Support
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the specific needs of the client and the responsibilities outlined in the job description. This way, when you get that interview, you can show off your understanding and how you can make a real difference.
✨Tip Number 2
Practice your communication skills! Since this role requires strong verbal and written English, consider doing mock interviews with friends or family. This will help you articulate your experience and demonstrate your emotional intelligence during the actual interview.
✨Tip Number 3
Show your personality! The client is looking for someone warm and positive, so don’t be afraid to let your genuine self shine through. Share personal anecdotes that highlight your calmness and ability to handle challenging situations.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and connect with employers. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Carer Complex Neurological Support
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your relevant experience in care or support work. We want to see how you've handled complex needs before, so share specific examples that showcase your skills and emotional intelligence.
Tailor Your Cover Letter:Your cover letter should be personalised for this role. We’re looking for someone who understands the unique challenges of supporting individuals with cognitive and emotional needs, so make it clear why you’re the right fit!
Be Professional Yet Warm:In your application, reflect the calm and reassuring presence we value. Use a friendly tone but maintain professionalism throughout your CV and cover letter to show you can balance both in a home environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!
How to prepare for a job interview at The Rowan Organisation
✨Know Your Client's Needs
Before the interview, take some time to understand the specific needs of the client you'll be supporting. Familiarise yourself with complex neurological conditions and how they affect daily living. This will show your potential employer that you're not just qualified, but genuinely interested in providing the best care.
✨Demonstrate Emotional Intelligence
During the interview, be prepared to discuss scenarios where you've had to manage emotional situations. Share examples that highlight your ability to remain calm and supportive, especially in challenging circumstances. This role requires a warm and stable presence, so showcasing your emotional intelligence is key.
✨Highlight Your Flexibility
Since the role offers flexible hours, emphasise your availability and willingness to work evenings or weekends if needed. Discuss any previous experiences where you adapted to changing schedules or environments, as this will demonstrate your reliability and commitment to the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the client's routines, preferences, and the family dynamics in the home. This not only shows your interest in the role but also helps you gauge whether you can meet the client's needs effectively. It’s a great way to demonstrate your proactive approach to care.
