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- Tasks: Support our iconic venue by assisting with facilities and ensuring a great experience for all.
- Company: Join the Roundhouse, a legendary music and arts venue in Camden.
- Benefits: Enjoy 25 days holiday, health plans, and staff discounts.
- Other info: Dynamic role with opportunities to empower young people and artists.
- Why this job: Be part of a creative community and help shape memorable moments.
- Qualifications: Experience in porterage, office admin, or manual handling is a plus.
The predicted salary is between 29299 - 29299 £ per year.
About the Roundhouse: Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we have opened up space for creativity to empower people and communities day in, night out. We are on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.
The Role: The Roundhouse is recruiting an Operations Support Assistant in our Facilities team, which sits within our Estates Department. Reporting to the Facilities Manager, you will provide hands-on, general support to users of the building and facilities, undertake porterage duties, basic troubleshooting, general support and some basic administration. Weekend and evening work will be required according to business needs.
About you: Providing support for the site 7 days a week from 8:00 to 21:30, the Facilities Team work to high standards, are organised, reliable, able to deliver to deadlines, and are willing and able to liaise with a variety of departments. If this sounds like you and you have Porter, Office Admin or manual handling experience, we would love to hear from you.
We take pride in our amazing venue and studio facilities, and our Estates team plays a key part in maintaining the presentation standards of our estate and ensuring that all our staff, visitors and young people have a positive and memorable experience here. We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.
The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.
Contract: Permanent
Hours: 35 hours per week (excluding breaks)
Salary: £29,299.46 per annum
Application Deadline: 8th May 2026, Midnight
Interviews: WC 11th May
Benefits:
- 25 days holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days
- Ability to buy up to 3 days annual leave
- Pension scheme
- Cycle to Work, Tech and Home Scheme
- Season Ticket Loan
- Employee Assistance Programme (EAP)
- Health Cash Plan
- Group Life Assurance
- Staff discount at our bar and café
- Complimentary staff tickets
- Enhanced Maternity, Paternity and Adoption leave
- Staff networks, forms and social groups
All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.
Operations Support Assistant employer: The Roundhouse Trust
Contact Detail:
The Roundhouse Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Assistant
✨Tip Number 1
Get to know the Roundhouse! Familiarise yourself with their mission and values. When you understand what they stand for, you can tailor your approach and show how you can contribute to their creative community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operations Support Assistant role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations support. Think about scenarios where you've demonstrated reliability and organisation. We want to see how you handle challenges and support others in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Roundhouse team. Don’t forget to highlight your relevant experience in your application!
We think you need these skills to ace Operations Support Assistant
Some tips for your application 🫡
Show Your Passion for the Arts: When you're writing your application, let your love for music and arts shine through! We want to see how you connect with our mission at the Roundhouse and how you can contribute to creating memorable experiences.
Highlight Relevant Experience: Make sure to mention any previous roles you've had that relate to porterage, office admin, or manual handling. We’re looking for organised and reliable folks, so share examples that showcase your skills in these areas!
Be Yourself: We value diversity and unique perspectives, so don’t be afraid to bring your own flair to the application. Tell us about your experiences and ideas that could empower others in our community!
Apply Through Our Website: Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to the right place. Don’t miss out on this opportunity – hit that 'Apply Now' button before the deadline!
How to prepare for a job interview at The Roundhouse Trust
✨Know the Venue Inside Out
Before your interview, take some time to research the Roundhouse. Familiarise yourself with its history, mission, and the types of events it hosts. This will not only show your genuine interest but also help you connect your skills to their needs.
✨Showcase Your Organisational Skills
As an Operations Support Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed tasks or supported a team. Highlight how your reliability and ability to meet deadlines can contribute to the smooth running of the venue.
✨Demonstrate Your Team Spirit
The Facilities Team works closely with various departments, so it's important to show that you're a team player. Be ready to discuss how you've collaborated with others in previous roles and how you can empower those around you to create a positive environment.
✨Prepare for Practical Scenarios
Since the role involves basic troubleshooting and porterage duties, think about potential scenarios you might face on the job. Prepare to discuss how you would handle these situations, showcasing your problem-solving skills and hands-on approach.