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For Companies At a Glance
- Tasks: Lead and support retail shops, driving sales and ensuring operational excellence.
- Company: Join Rotherham Hospice, a charity dedicated to compassionate care since 1996.
- Benefits: Competitive salary, meaningful work, and the chance to make a difference in your community.
- Why this job: Be a leader in a mission-driven environment, impacting lives through retail management.
- Qualifications: Experience in multi-site retail management and strong leadership skills required.
- Other info: Opportunity for personal growth and community engagement in a supportive culture.
The predicted salary is between 32036 - 39156 £ per year.
Location: Rotherham Hospice Retail Shops
Salary: £32,036 - £39,156 per annum
Vacancy Type: Permanent
Closing date: 9th April
About Us
Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996.
About the Role
As a Retail Area Manager, you will lead and support an area of Hospice retail shops, ensuring consistent performance, compliance and supporter experience across your designated region. You will coach and develop Shop Managers and teams, drive sales and Gift Aid performance, oversee stock flow and merchandising, and ensure operational excellence across all sites. This role requires strong people leadership, analytical ability, multi-site retail experience, and a commitment to the Hospice mission and values.
Key Responsibilities
- Area Leadership & Performance: Lead Shop Managers across your area, providing coaching, mentoring and performance management. Monitor sales, Gift Aid, KPIs and cost control; implement action plans to address underperformance. Support new store openings, refits and strategic growth initiatives. Provide hands-on shop support, observing, mentoring and learning whilst contributing to the shop rota cover.
- Operational Standards & Compliance: Ensure consistent implementation of retail policies, procedures, stock processes and cash controls. Conduct regular shop visits, audits and follow-up actions. Uphold health & safety, safeguarding and data protection requirements.
- People & Culture: Support Shop Managers in recruitment, training, rota planning and volunteer engagement. Foster a positive, inclusive and high-performing culture across the area. Identify development needs and succession opportunities.
- Community & Supporter Engagement: Champion excellent supporter experience aligned with Hospice values. Represent trading function in the community and support local partnerships. Support Gift Aid engagement and compliance across sites.
Personal Specification
Essential:
- Multi-site retail management experience
- Proven track record of delivering commercial results
- Experience leading teams through change
- Strong leadership and communication
- Data analysis and problem-solving
- Operational and compliance knowledge
- Values-driven, supportive and resilient
- High personal integrity
- Collaborative and solution-focused
- A full UK driving licence and access to a vehicle for work purposes
Desirable:
- Charity retail experience
- Leadership or coaching qualification
- Visual merchandising knowledge
- Digital literacy and EPOS familiarity
- Fluency in community languages such as Urdu, Punjabi, Polish, Slovak, Romanian, and Arabic is highly desirable.
To Apply
If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.
Retail Area Manager employer: The Rotherham Hospice
Contact Detail:
The Rotherham Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Area Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector, especially those who have experience in charity shops. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Rotherham Hospice and its values. Show us how your experience aligns with our mission. We love candidates who are passionate about making a difference in the community!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams and driven performance in previous roles. We want to hear about your coaching style and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Rotherham Hospice.
We think you need these skills to ace Retail Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Area Manager role. Highlight your multi-site retail management experience and any leadership roles you've had. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with Rotherham Hospice and how your values align with ours. Share specific examples of how you've driven sales or improved team performance in previous roles.
Showcase Your Leadership Skills: As a Retail Area Manager, strong leadership is key. In your application, give us a glimpse of your coaching and mentoring style. We love seeing how you've developed teams and fostered a positive culture in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our mission at Rotherham Hospice!
How to prepare for a job interview at The Rotherham Hospice
✨Know Your Mission
Before the interview, take some time to understand Rotherham Hospice's mission and values. This will help you align your answers with their goals and show that you're genuinely interested in contributing to their cause.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in a retail environment. Highlight your coaching and mentoring experiences, as well as any strategies you've implemented to drive sales and improve performance.
✨Be Data Savvy
Brush up on your data analysis skills. Be ready to discuss how you've used KPIs and other metrics to make informed decisions in previous roles. This will demonstrate your analytical ability and problem-solving skills, which are crucial for the Retail Area Manager position.
✨Engage with the Community
Think about ways you've engaged with the community in past roles. Be prepared to share ideas on how you can enhance supporter experience and build local partnerships for Rotherham Hospice. This shows your commitment to their community-focused approach.