Health Care Support Worker

Health Care Support Worker

Rotherham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide compassionate care to patients with life-limiting illnesses and support their families.
  • Company: Join Rotherham Hospice, a charity dedicated to providing exceptional palliative care since 1996.
  • Benefits: Gain valuable experience in healthcare while making a real difference in people's lives.
  • Other info: Flexible hours available, perfect for students looking to make an impact.
  • Why this job: Be part of a caring team that values dignity, comfort, and well-being for patients.
  • Qualifications: NVQ Level 2 or 3 in Health and Social Care preferred; previous healthcare experience is essential.

The predicted salary is between 24000 - 36000 £ per year.

Under the direction of the Head of Service, Healthcare Support Workers will assist in delivering high-quality,person-centred care and support to patients with life-limiting illnesses,ensuring their comfort, dignity, and well-being.

Shortlisted applicants will be invited to an open day being held on 20th February 2026.

Main duties of the job

  • Provide compassionate and empathetic care and support to patients with life-limiting illnesses and their families, respecting their dignity, choices, and cultural preferences.
  • Assist patients with personal care tasks, including bathing, toileting, dressing, and feeding, ensuring their physical comfort and well-being.
  • Support patients with mobility, transfers, and positioning, using safe manual handling techniques and equipment as required.
  • Facilitate late discharge and support overnight admissions into hospice care.
  • Monitor patients\’ vital signs, symptoms, and general condition, reporting any changes or concerns to the Head of Hospice at Home.
  • Document patient observations, care interventions, and other relevant information accurately and timely in accordance with hospice policies and procedures.
  • Assist patients with activities of daily living, including meal preparation, serving, and feeding, ensuring their nutritional needs are met and dietary preferences are respected.
  • Support patients in engaging in recreational activities, hobbies, and social interactions to promote their well-being and quality of life.
  • Maintain a clean, safe, and comfortable environment for patients, ensuring their rooms and communal areas are tidy, well-stocked, and free from hazards.

About us

Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996.

We provide comprehensive, compassionate care through two primary patient services:

  • 24-hour Hospice at Home Service

Additionally, we offer wider support to patients and their families through:

  • Complementary therapies & hairdressing
  • Counselling and Bereavement Support for adults, children and teenagers
  • Day services with individual and group sessions
  • Family memory events
  • Occupation therapy and physiotherapy
  • Tailored experiences for patients and loved ones

Job responsibilities

  • Provide compassionate and empathetic care and support to patients with life-limiting illnesses and their families, respecting their dignity, choices, and cultural preferences.
  • Assist patients with personal care tasks, including bathing, toileting, dressing, and feeding, ensuring their physical comfort and well-being.
  • Support patients with mobility, transfers, and positioning, using safe manual handling techniques and equipment as required.
  • Facilitate late discharge and support overnight admissions into hospice care.
  • Monitor patients\’ vital signs, symptoms, and general condition, reporting any changes or concerns to the Head of Hospice at Home.
  • Document patient observations, care interventions, and other relevant information accurately and timely in accordance with hospice policies and procedures.
  • Assist patients with activities of daily living, including meal preparation, serving, and feeding, ensuring their nutritional needs are met and dietary preferences are respected.
  • Support patients in engaging in recreational activities, hobbies, and social interactions to promote their well-being and quality of life.
  • Maintain a clean, safe, and comfortable environment for patients, ensuring their rooms and communal areas are tidy, well-stocked, and free from hazards.
  • Provide emotional support and companionship to patients and their families, actively listening to their concerns and offering reassurance and empathy.
  • Collaborate effectively with multidisciplinary team members, including nurses, doctors, social workers, and therapists, to ensure coordinated and holistic care for patients and families.
  • Participate in team meetings, case conferences, and care planning sessions, contributing insights and observations to inform patient care plans and goals.
  • Provide supervision and guidance for volunteers, working with the Volunteer Manager when necessary to maximise volunteer impact.

Person Specification

Skills and Abilities

  • Strong communication and interpersonal skills, with the ability to build rapport and establish trusting relationships with patients and families.
  • Excellent organisational and multitasking abilities, with attention to detail and the ability to prioritise tasks effectively.
  • Compassionate, patient-centered approach to care, with a genuine commitment to supporting individuals and families facing life-limiting illnesses.
  • Proficient in Microsoft systems.
  • Multilingual proficiency. Ability to fluently communicate in multiple languages.

Experience

  • Previous experience working in a healthcare or social care setting.
  • Knowledge of and adherence to relevant policies, procedures, and regulations governing healthcare delivery and patient safety.
  • Basic clinical knowledge within a relevant setting.
  • Experience working in a palliative or end-of-life care environment.
  • Experience working with SystmOne
  • Experience working with Volunteers.

Qualifications

  • NVQ Level 2 or 3 in Health and Social Care, or equivalent qualification in a relevant healthcare discipline.
  • GCSE Maths and English.

Personal Qualities

  • Passionate about the mission and values of Rotherham Hospice
  • Passionate about the mission and values of Rotherham Hospice
  • Friendly, approachable and customer- focused
  • Flexible and Adaptable
  • Full UK driving license (For Hospice at Home roles)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Health Care Support Worker employer: The Rotherham Hospice

Rotherham Hospice is an exceptional employer, dedicated to providing compassionate, person-centred care to patients with life-limiting illnesses. With a strong focus on employee growth and development, staff are encouraged to engage in continuous learning and collaboration within a supportive team environment. Located in South Yorkshire, the hospice offers unique opportunities to make a meaningful impact in the community while enjoying a fulfilling work culture that values empathy, respect, and teamwork.
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Contact Detail:

The Rotherham Hospice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Health Care Support Worker

✨Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues in the healthcare sector. They might know about openings or can put in a good word for you.

✨Tip Number 2

Practice your interview skills! Get a mate to throw some common questions your way. The more comfortable you are, the better you'll come across when it counts.

✨Tip Number 3

Show your passion for patient care! During interviews, share personal stories that highlight your commitment to compassionate care. It’ll make you stand out!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Rotherham Hospice.

We think you need these skills to ace Health Care Support Worker

Compassionate Care
Empathy
Personal Care Assistance
Mobility Support
Manual Handling Techniques
Vital Signs Monitoring
Documentation Skills
Activities of Daily Living Support
Recreational Activity Facilitation
Environmental Maintenance
Emotional Support
Interpersonal Skills
Organisational Skills
Multitasking Abilities
NVQ Level 2 or 3 in Health and Social Care

Some tips for your application 🫡

Show Your Compassion: In your application, let us see your compassionate side! Share experiences where you've provided care or support to others, especially in challenging situations. This role is all about empathy, so make sure we feel that in your words.

Be Specific About Your Skills: When listing your skills, be specific! Mention any relevant qualifications like NVQ Level 2 or 3 in Health and Social Care, and highlight your experience in healthcare settings. We want to know exactly how you can contribute to our team!

Tailor Your Application: Don’t just send a generic application! Tailor it to the Healthcare Support Worker role by referencing the job description. Talk about how your values align with ours at Rotherham Hospice, and why you're passionate about providing high-quality, person-centred care.

Apply Through Our Website: We encourage you to apply through our website for a smoother process! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application shine!

How to prepare for a job interview at The Rotherham Hospice

✨Know Your Stuff

Make sure you understand the role of a Health Care Support Worker inside out. Familiarise yourself with the key responsibilities, like providing compassionate care and assisting with personal tasks. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Compassion

During the interview, be ready to share examples of how you've provided empathetic support in previous roles. Whether it's listening to a patient's concerns or helping them with daily activities, demonstrating your compassion will resonate well with the interviewers.

✨Ask Thoughtful Questions

Prepare some insightful questions about the hospice's approach to patient care or how they support their staff. This shows that you're not just looking for any job, but that you're specifically interested in their mission and values.

✨Team Player Mindset

Highlight your ability to work collaboratively with multidisciplinary teams. Share experiences where you've successfully worked alongside others, as this role requires effective communication and teamwork to provide holistic care to patients.

Health Care Support Worker
The Rotherham Hospice
Location: Rotherham
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