At a Glance
- Tasks: Lead a vibrant pub, driving guest experience and business growth with passion.
- Company: Livelyhood Group, an independent London operator with a community focus.
- Benefits: Competitive salary, bonus potential, discounts, and wellbeing support.
- Other info: Join a passionate team dedicated to community and sustainability.
- Why this job: Enjoy autonomy while making a real impact in a fun hospitality environment.
- Qualifications: Proven experience in management, financial performance, and guest satisfaction.
Experienced General Manager for Livelyhood Group (live out). Livelyhood Group is proud to be an independent London Operator. We're keen to find a proven General Manager who loves pubs, is passionate about service & who is ready to bring their Business Owner Mindset with them - because at Livelyhood, our GMs really have autonomy and our most successful GMs thrive on it!
Who are You?
- Our General Managers are never Caretakers; they are genuine Business Drivers.
- You're an experienced General Manager who runs their site with passion - as if they own it.
- You're committed to people - that's guests, your team, suppliers and charity partners.
- You're inspired by self-accountability, full P & L ownership and delivery of a successful pub to be proud of, with community and neighbourhood hospitality at its very heart.
- You'll want to take part in regular conversations - we'll chat with you regularly about your business & hear your ideas for moving your site forward.
- The experience you have developed in turning a business around and/or generating revenue growth is absolutely key.
- You’ll also be experienced in improving financial performances through budget management & cost controls.
- You find enjoyment in delighting guests & thrive from putting a smile on our guests, our teams & our suppliers' faces, driving from the front.
- You comfortably hold yourself accountable for the delivery of your role.
- You enjoy collaborating with the marketing team to discuss ideas, promote events, specials and initiatives to attract and retain guests.
- Previous experience working with sport and food whilst not essential, would also be highly advantageous.
- You never forget that Hospitality at its heart is fun!
Our Livelyhood General Managers always lead our team to deliver revenue and guest experience in a way that has our Livelyhood Purpose and our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart.
What's in it for You:
- A competitive salary of £42k - £55k based on the business, your experience + tronc + Bonus.
- AMAZING additional tronc/service payments – in the region of a further £7k a year. OTE £49k - £62k.
- 45 Hour working Weeks is the norm.
- Market-leading Quarterly bonus plan: 20% of your salary bonus pot against one simple measure: hitting your EBITDA target.
- 40% food and drink discount for you and 3 guests valid in all sites from day 1.
- Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going!
- We offer hospitality apprenticeships to support your development if you're keen.
- Wellbeing focused employer – with Livelyhood Mental Health First Aiders & employee assistance support available.
- Access to 35% of your earnings on demand giving you financial flexibility.
Who are Livelyhood?
Livelyhood is an established London-based owner, creator & operator of modern, inviting & independent neighbourhood businesses. You’ll find us in Crystal Palace (The Faber Fox), Balham (The Regent), Wimbledon (The Old Frizzle), Clapham South (The Perky Nel), Bromley South (Saucy Bird), Elephant and Castle (The Rosy Hue) and Wanstead (The Bull). We have exciting investment plans, including Brand development.
What's on our minds?
We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity.
We’d love to hear from you. You’ll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK.
General Manager at Livelyhood Group employer: The Rosy Hue
Livelyhood Group is an exceptional employer that champions autonomy and accountability, making it an ideal workplace for those looking to make a significant impact in the hospitality sector. With a vibrant work culture that prioritises community engagement and guest experience, employees are encouraged to innovate and collaborate actively, ensuring personal and professional growth. Located in London, our venues offer unique opportunities to drive business performance while upholding high service standards and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager at Livelyhood Group
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Rosy Hue. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Rosy Hue
Don't be shy about reaching out to The Rosy Hue directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager at Livelyhood Group
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Rosy Hue and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Rosy Hue
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
