At a Glance
- Tasks: Support the GM, lead the team, and ensure smooth pub operations.
- Company: Independent London hospitality operator focused on community and guest experience.
- Benefits: Competitive salary, bonuses, discounts, and career progression opportunities.
- Other info: Be part of a fun, collaborative culture with a focus on sustainability.
- Why this job: Join a vibrant team and make a real impact in a legendary community pub.
- Qualifications: Experience in managing busy pubs and strong leadership skills.
The predicted salary is between 39000 - 41000 £ per year.
Livelyhood Venues is proud to be an independent London Hospitality operator where every guest experience matters. Our sites are built on the fun art of hospitality - we're passionate about community. Our people are at the heart of everything we do and to support the next exciting stage of growth for our flagship pub, The Regent in Balham, we are looking for an Assistant General Manager to support our fantastic General Manager and passionate team in delivering an exceptional Livelyhood experience every day in this legendary pub.
About The Regent Balham: The Regent Balham is a neighbourhood pub that prides itself on outstanding hospitality and strong community vibes.
The Assistant General Manager Role: As Assistant General Manager, you’ll help run operations, lead the team, and step in to cover the GM when needed. You’ll ensure the pub runs smoothly, maintain high standards and drive results. You’ll also want to be a future Livelyhood GM.
What You’ll Do:
- Be the GM’s right-hand and step in as acting GM when needed
- Lead, develop and inspire our talented teams
- Drive operational excellence, sales, and profitability
- Keep standards high across food, drink, and guest experience
- Take ownership of key areas as agreed with GM
- Make the pub a place where both guests and teams love to be
- Embrace being an independent, community pub.
What We’re Looking For:
- Proven experience managing a busy pub, bar or restaurant team
- Confident stepping up as acting GM
- Proven leadership skills, able to motivate Front & BOH teams
- Confident managing operational performance
- Passion for hospitality and creating memorable guest experiences
- Someone who loves a great community pub & never forgets that hospitality at its heart is fun!
Our Assistant General Manager will role model in a way that has our Livelyhood Purpose and our five Lively Ways of Authentic, Daring, People, Lively and Sustainable at its very heart.
Why You’ll Love Working Here:
- We offer a competitive salary £39k - £41k + tronc. OTE £44k - £47.5k
- Additional quarterly bonus scheme - £1,300 a quarter/£5,200 bonus pot a year
- 45 Hour working weeks
- 40% food and drink discount for you and 3 guests valid in all sites from day 1
- Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going!
- Retail and hospitality discounts via Hospitality Rewards
- We offer a range of apprenticeships to support your development if you're keen
- Wellbeing focused employer – with employee assistance support available
- Access to 35% of your earnings on demand giving you financial flexibility
- Be part of an independent, collaborative culture where your voice is heard & your ideas welcome
- Career progression towards GM opportunities
We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity.
Auditions are happening now! We are reviewing Assistant General Manager applications as they arrive, so don't delay in sending us yours. You’ll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK.
Assistant General Managers at The Regent Balham employer: The Rosy Hue
The Rosy Hue is an excellent employer, offering a dynamic and supportive work culture where creativity thrives. With flexible shifts and opportunities for career progression, employees can enjoy a fulfilling role while crafting seasonal menus that celebrate fresh ingredients. Located in Greater London, the restaurant provides competitive pay rates and team discounts, making it an attractive place for passionate chefs to grow and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Managers at The Regent Balham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Rosy Hue. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Rosy Hue
Don't be shy about reaching out to The Rosy Hue directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Managers at The Regent Balham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Rosy Hue and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Rosy Hue
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
