The Roseate Reading, a boutique luxury hotel, is seeking a Central Reservations Agent to join our passionate team. You will convert enquiries into bookings by phone, email and online channels, and own the guest journey from first contact to arrival.
You will proactively upsell room categories and experiences, provide accurate rates and availability, and deliver a warm, personalised reservation experience that builds loyalty. Opera PMS familiarity is a plus.
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Luxury Reservations Specialist in Reading employer: The Roseate Reading
The Roseate Reading is an exceptional employer, offering a vibrant work culture that prioritises 5-star service and employee development. With competitive pay, meals on duty, and clear pathways for career progression, our luxury hotel environment fosters both personal and professional growth, making it an ideal place for passionate bartenders to thrive in the heart of Reading.
