At a Glance
- Tasks: Drive luxury events and weddings revenue across a portfolio of stunning hotels.
- Company: Join a prestigious hotel group known for exceptional service and luxury experiences.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Exciting career growth potential in a vibrant hospitality industry.
- Why this job: Be the face of luxury events and create unforgettable experiences for clients.
- Qualifications: 2+ years in hotel or luxury sales with strong networking skills.
The predicted salary is between 40000 - 50000 £ per year.
As a Cluster Meetings & Events Manager, you will be responsible for driving Meetings, Events, Conference and Wedding revenue across a portfolio of luxury hotels. This is a proactive sales-focused role centred on identifying new business opportunities, developing strategic partnerships, increasing market share and positioning the hotels as premier destinations for luxury events and weddings. You will act as a brand ambassador, representing the hotels within the local and regional business community, cultivating relationships with corporate clients, event agencies, wedding planners and luxury lifestyle partners. Through a combination of networking, business development, account management and market intelligence, you will generate new revenue streams while enhancing the visibility and reputation of the hotel group.
Key Responsibilities
- Business Development
- Proactively seek and secure new Meetings, Events, Conference and Wedding business across all cluster properties.
- Develop and execute targeted sales strategies to grow revenue and market share.
- Identify and convert new corporate accounts, event agencies and strategic partners.
- Conduct regular client appointments, sales calls, site visits and venue showcases.
- Build a strong pipeline of qualified opportunities and maintain accurate sales forecasts.
- Develop relationships with key decision-makers across corporate, association, social and luxury event sectors.
- Wedding Market Growth
- Lead initiatives to increase wedding enquiries, bookings and revenue across the hotel portfolio.
- Build relationships with wedding planners, luxury bridal suppliers, photographers, florists and event designers.
- Represent the hotels at wedding fairs, bridal showcases, and luxury lifestyle events.
- Develop bespoke wedding experiences that reflect the luxury positioning of the brand.
- Monitor market trends and competitor activity to identify new opportunities for growth.
- Networking & Brand Representation
- Act as an ambassador for the luxury hotel group within the local business and hospitality community.
- Attend networking events, exhibitions, trade shows, wedding fairs and industry functions to generate leads and strengthen brand awareness.
- Establish partnerships with local businesses, luxury brands, tourism organisations, and referral partners.
- Host client entertainment events, familiarisation visits, and networking receptions.
- Account Management
- Develop and nurture relationships with existing clients to maximise repeat business opportunities.
- Conduct regular account reviews and identify opportunities for account growth.
- Deliver exceptional levels of service that reflect the standards of a luxury hospitality brand.
- Ensure all client interactions are personalised, professional, and commercially focused.
- Marketing & Digital Presence
- Ensure all Meetings, Events and Wedding listings across online directories, venue-finding platforms and wedding websites are regularly reviewed and updated.
- Work closely with the Marketing team to maximise exposure across digital channels.
- Contribute to the development of promotional campaigns, luxury event packages and sales collateral.
- Monitor online presence and recommend enhancements to improve lead generation and conversion.
- Revenue & Performance
- Achieve and exceed individual and cluster sales targets.
- Drive revenue growth across meetings, conferences, events, private dining and weddings.
- Monitor enquiry conversion, booking pace and market performance.
- Produce regular sales activity reports and pipeline updates.
- Ensure all opportunities and account activity are accurately maintained within the CRM system.
Skills & Experience
- Minimum 2 years' experience in hotel sales, luxury hospitality sales, business development, events sales, or wedding sales.
- Proven track record of generating new business and delivering revenue growth.
- Strong networking, negotiation, and relationship‑building skills.
- Excellent communication and presentation abilities.
- Commercially driven with a proactive and entrepreneurial approach.
- Ability to work independently and manage a varied sales territory.
- Flexibility to travel between properties and client locations.
- Experience within a luxury hotel, resort, or premium hospitality environment.
- Established network within the corporate, events, wedding, or luxury lifestyle sectors.
- Knowledge of venue‑finding platforms, CRM systems, and hospitality sales tools.
Personal Attributes
- Passionate about luxury hospitality and exceptional guest experiences.
- Confident, polished, and professional ambassador for the brand.
- Highly motivated and target driven.
- Creative in identifying business opportunities and partnerships.
- Strong attention to detail and organisational skills.
- Resilient, adaptable, and results focused.
Compensation: Competitive salary
Cluster Sales Manager MICE in Reading employer: The Roseate Reading
As a Cluster Meetings & Events Sales Manager, you will thrive in a dynamic and supportive work environment that champions creativity and innovation within the luxury hospitality sector. Our company prioritises employee growth through continuous training and development opportunities, ensuring you can advance your career while enjoying a competitive salary and a vibrant workplace culture. Located in a prime area, our hotels offer unique advantages such as access to prestigious events and a network of high-profile clients, making this an exceptional opportunity for those passionate about luxury sales and event management.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Sales Manager MICE in Reading
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Roseate Reading. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Roseate Reading
Don't be shy about reaching out to The Roseate Reading directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster Sales Manager MICE in Reading
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Roseate Reading and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Roseate Reading
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
