At a Glance
- Tasks: Greet visitors, manage calls, and assist with appointments in a dynamic office environment.
- Company: Join a supportive medical team focused on patient care and collaboration.
- Benefits: Gain valuable experience, flexible hours, and opportunities for growth.
- Other info: Perfect for those looking to kickstart their career in healthcare!
- Why this job: Be the friendly face of our office and make a difference in patients' experiences.
- Qualifications: High school diploma, 2 years front office experience, and bilingual skills required.
The predicted salary is between 24000 - 30000 £ per year.
A front desk floater is a receptionist that greets and directs customers or visitors that come into an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Job Duties:
- Confirm all diagnostic appointments 2 days in advance, verify patient has been informed of any amounts due at the time of service, check for the need of priors and/or if priors have been received, check for orders if applicable, verify order and appointment type match.
- Work fax drive.
- Cover for Call-Attendant at FW as needed, which includes checking in visitors, vendors, scheduling walk-ins, and patients that need to be rescheduled after arriving. Only applies to FW employees.
- Backup for checking in and checking out patients as needed.
- Perform all other duties as requested.
- Cross train as needed.
Qualifications:
- High school graduate or equivalent with 2 years front office experience in a medical office required.
- 1 year of experience with insurance, scheduling, and front desk duties required.
- Bilingual (English/Spanish) required.
Front Desk Floater employer: The Rose
As a Front Desk Floater, you will thrive in a supportive and dynamic work environment that values teamwork and professional growth. Our company offers comprehensive training, opportunities for cross-training, and a culture that encourages collaboration and communication, making it an ideal place for those looking to advance their careers in the healthcare sector. Located in a vibrant community, we provide our employees with a fulfilling work-life balance and the chance to make a meaningful impact on patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Floater
✨Tip Number 1
Network like a pro! Reach out to friends, family, or former colleagues who might know someone in the medical field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Practice makes perfect! Before any interview, rehearse common questions and scenarios you might face as a front desk floater. This will help you feel more confident and ready to impress.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front office role. Make sure you look professional and approachable when you show up for interviews or networking events.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Front Desk Floater
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your front office experience, especially in a medical setting. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Front Desk Floater role. Share specific examples of your past experiences that relate to the duties mentioned in the job description.
Show Off Your Bilingual Skills:Since being bilingual is a must for this role, make sure to mention your English and Spanish proficiency clearly. If you have any relevant experiences where you used these languages, include them to stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Rose
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Front Desk Floater. Familiarise yourself with tasks like confirming appointments, handling patient information, and managing phone calls. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a receptionist, communication is key! Practice how you would greet visitors or handle phone calls. You might even want to role-play with a friend. Being bilingual is a huge plus, so if you're fluent in both English and Spanish, be ready to demonstrate that during the interview.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult visitor or managing multiple phone calls at once. Think of examples from your past experience that showcase your problem-solving skills and ability to multitask.
✨Dress the Part
First impressions matter! Dress professionally to convey that you take the role seriously. A smart outfit can boost your confidence and show that you’re ready to represent the company well.
