At a Glance
- Tasks: Lead operations across planning, procurement, production, and warehouse for seamless fulfilment.
- Company: Join a respected, employee-owned manufacturer with over 30 years of experience.
- Benefits: Enjoy a values-led culture, career growth, and the chance to make a real impact.
- Why this job: Shape the future of operations while developing a strong team and fostering a positive environment.
- Qualifications: Proven leadership skills and experience in operations management.
- Other info: Be part of a dynamic Senior Leadership Team focused on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leadership role in a respected, values-led, employee-owned manufacturer. The Rooflight Co is an established, employee-owned British manufacturing business with more than 30 years’ experience supplying conservation, heritage and architectural markets. We have a strong reputation for quality, design and customer service, and our co-owners take pride in the craft and care that goes into every product we make. We aim to be the trusted partner for our customers, and the preferred choice for both customers and employees.
Our Objectives
We are strengthening our Senior Leadership Team with the appointment of an Operations Manager. The role leads the operational flow across planning, procurement, production and the warehouse. You will be responsible for coordinating these areas effectively and ensuring reliable fulfilment and a good experience for both customers and co‑owners. You will also maintain high standards of health, safety and quality across all areas. A key part of the role is creating an environment where co‑owners can grow, develop capability and take ownership of their work. You will help people be the best version of themselves, support succession planning, and build followership by setting clear expectations and leading by example. The role also works closely with our design and commercial teams on new product introduction and tailored bespoke project design solutions, ensuring operational readiness and supporting the company’s growth plans.
Reporting to the Managing Director, you will be accountable for:
- a clear daily and weekly operational rhythm alignment and communication between commercial and operational teams
- planning, purchasing and supplier relationships
- accurate stock, BoO’s, BoM’s and production information
- improving processes and ways of working
- leading and developing the operations team so people add value and feel valued
This role supports our long‑term growth and our values‑led culture. As a member of the Senior Leadership Team, you will help shape how we plan, operate and deliver as a business. A strong focus on people development is essential to this, and the role has scope to grow as the business evolves.
Core Accountabilities
- Operational Leadership and Fulfilment
- Lead day‑to‑day operations across planning, procurement, production and the warehouse.
- Maintain a clear daily and weekly operational rhythm.
- Ensure reliable, right‑first‑time fulfilment for customers.
- Planning, Procurement and Supplier Management
- Oversee planning, purchasing and materials management.
- Maintain accurate demand, stock data, BoOs, BoMs and production information.
- Manage supplier relationships and performance.
- Production, Warehouse and Inventory Management
- Ensure safe, efficient and well‑organised production and warehouse operations.
- Maintain accurate physical stock levels through strong inventory processes.
- Support good workflow and coordination between teams.
- Health, Safety and Quality
- Lead health, safety and environmental standards across the entire site.
- Ensure compliance with statutory, regulatory and company requirements.
- Manage and maintain quality accreditations and the Quality Management System (QMS).
- People, Culture and Leadership
- Create an environment where co‑owners grow, develop capability and take ownership.
- Support succession planning and individual development.
- Set clear expectations, coach the team and build strong followership.
- Continuous Improvement and Ways of Working
- Improve processes, flow and operational routines to support efficiency.
- Lead problem‑solving and maintain accurate system data.
- Help embed a culture of continuous improvement across operations.
- New Product Introduction (NPI) and Operational Readiness
- Support new product introduction by preparing operations for launch.
- Align supply chain, planning and production processes with new products.
- Ensure readiness for bespoke design and tailored project requirements.
Success Measures
- Fulfilment – OTIF delivery: ≥95%.
- Efficiency – Schedule adherence / productivity: ≥95% adherence to the daily plan.
- Procurement – Supplier OTIF and cost control: ≥95% supplier OTIF; year‑on‑year material cost improvement.
- ERP / Data Accuracy – BoM, BoO and transaction integrity: ≥98% accuracy.
- Quality – Right first time: ≥98% conformance.
Operations Manager employer: The Rooflight Co.
Contact Detail:
The Rooflight Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at The Rooflight Co. You never know who might give you the inside scoop or even refer you for the Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company’s values and culture. Show how your leadership style aligns with their focus on employee development and operational excellence. We want to see that you can lead by example and create a thriving environment for co-owners.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've improved processes in past roles. The Rooflight Co is all about continuous improvement, so come armed with examples of how you’ve made operations more efficient.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to our mission of quality and customer service.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in operational leadership, planning, and team development, as these are key areas we’re looking for.
Showcase Your People Skills: Since this role is all about leading and developing a team, don’t forget to share examples of how you’ve supported others in their growth. We want to see how you create an environment where co-owners can thrive!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. This will help us quickly see how you fit into our values-led culture.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Rooflight Co.
✨Know the Company Inside Out
Before your interview, dive deep into The Rooflight Co's values, history, and product offerings. Understanding their commitment to quality and customer service will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, improved processes, or developed individuals. Highlight how you can create an environment for co-owners to thrive and take ownership of their work.
✨Be Ready to Discuss Operational Strategies
Expect questions about operational flow, planning, and procurement. Brush up on your knowledge of inventory management and supplier relationships. Be prepared to discuss how you would maintain high standards of health, safety, and quality while ensuring efficient operations.
✨Showcase Your Continuous Improvement Mindset
The Rooflight Co values continuous improvement, so come armed with ideas on how to enhance processes and workflows. Share specific examples of how you've implemented changes in previous roles that led to increased efficiency or better team performance.