At a Glance
- Tasks: Ensure washroom areas are clean and well-presented while providing excellent guest service.
- Company: Join The Roof Gardens, a stunning social club with breathtaking views of London.
- Benefits: Earn up to £16.05 per hour, enjoy 28 days holiday, and access mental health support.
- Other info: Flexible shifts available, including evenings and weekends, with great growth opportunities.
- Why this job: Be part of a vibrant team in a unique venue that values kindness and community.
- Qualifications: Experience as a Washroom Attendant in luxury hospitality is preferred.
The predicted salary is between 16.05 - 16.05 £ per hour.
The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens’ community is united by open‑mindedness, optimism and kindness, not defined by background.
We’re seeking a committed and detail-oriented Washroom Attendant to join our team at The Roof Gardens. Our back‑of‑house team is essential to the seamless operation of our venue, supporting all departments with efficiency, precision, and care. You will play a vital role in ensuring smooth service and maintaining our high standards. Please be aware, this role requires evening and late night availability.
Key Responsibilities- Previous experience as a Washroom Attendant, ideally within the luxury hospitality sector
- Maintain a high standard of cleanliness and presentation in all washroom areas throughout each shift
- Monitor and replenish supplies as needed and ensure all washroom fixtures and equipment are functioning properly
- Provide courteous assistance to guests, offering directions, addressing concerns, and delivering a personable service experience
- Flexibility to work varying shifts, including evenings and weekends
- Competitive salary above market rate – We are proud to be a London Living Wage Employer
- 28 days holiday, plus an extra ‘celebrate you day’ & a paid volunteering day (increasing up to 33 days with each year of continuous service)
- 50% discount when dining in our restaurants
- Recognition vouchers awarded when your efforts are acknowledged by members
- Generous ‘Refer a Friend’ scheme up to £1,000
- Team socials to celebrate our successes
- Uniform and dry‑cleaning provided
- Access to Wagestream for financial well‑being support
- 24/7 confidential well‑being and mental health support via our Employee Assistance Program
- Growth opportunities, both personally and professionally
- Breakout spaces with showers, secure storage, and areas to relax with colleagues
- Company pension scheme
- Access to Hospitality Action benefits hub including eye Test vouchers
If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.
Washroom Attendant employer: THE ROOF GARDENS
The Roof Gardens is an exceptional employer, offering a vibrant work culture in the heart of Kensington, where employees are valued and supported. With competitive salaries, generous holiday allowances, and a strong focus on personal and professional growth, team members enjoy a rewarding experience in a unique setting that fosters community and well-being. Join us to be part of a legendary venue that prioritises kindness, optimism, and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Washroom Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like THE ROOF GARDENS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to THE ROOF GARDENS
Don't be shy about reaching out to THE ROOF GARDENS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Washroom Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about THE ROOF GARDENS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at THE ROOF GARDENS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
