Front of House & Guest Experience Coordinator in London
Front of House & Guest Experience Coordinator

Front of House & Guest Experience Coordinator in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Reception Manager in creating unforgettable guest experiences and coordinating the front of house team.
  • Company: Luxury hospitality venue in Greater London with a vibrant atmosphere.
  • Benefits: Competitive pay and a range of exciting benefits.
  • Why this job: Join a passionate team and elevate guest experiences in a premium environment.
  • Qualifications: 2 years of experience in hospitality and excellent communication skills.
  • Other info: Dynamic role with opportunities for growth in the hospitality industry.

The predicted salary is between 36000 - 60000 £ per year.

A luxury hospitality venue in Greater London is looking for an Assistant Reception Manager to join their vibrant front of house team. You will support the Reception Manager in ensuring seamless guest experiences and assist with scheduling and team coordination.

Ideal candidates will have at least 2 years of relevant experience in a premium environment, excellent communication skills, and a passionate approach to hospitality. This role offers competitive pay and a range of benefits.

Front of House & Guest Experience Coordinator in London employer: THE ROOF GARDENS

Join a prestigious luxury hospitality venue in Greater London, where we pride ourselves on creating exceptional guest experiences. Our vibrant work culture fosters collaboration and innovation, offering competitive pay, comprehensive benefits, and ample opportunities for professional growth within the hospitality industry. Be part of a team that values passion and excellence in service, making every day rewarding and meaningful.
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Contact Detail:

THE ROOF GARDENS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House & Guest Experience Coordinator in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your communication skills and passion for guest experiences – it’s what this role is all about!

✨Tip Number 3

Dress to impress! First impressions matter, especially in luxury hospitality. Make sure you look sharp and professional when you show up for interviews or networking events.

✨Tip Number 4

Apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!

We think you need these skills to ace Front of House & Guest Experience Coordinator in London

Guest Experience Management
Team Coordination
Scheduling
Communication Skills
Hospitality Knowledge
Customer Service
Problem-Solving Skills
Attention to Detail
Time Management
Interpersonal Skills
Adaptability
Leadership Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to providing exceptional guest experiences.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in premium environments and any specific skills that align with the job description. We want to see how you fit into our vibrant team!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at THE ROOF GARDENS

✨Know the Venue Inside Out

Before your interview, make sure to research the luxury hospitality venue thoroughly. Understand its values, services, and what sets it apart from others in Greater London. This knowledge will not only impress the interviewers but also help you tailor your answers to align with their expectations.

✨Showcase Your Communication Skills

As a Front of House & Guest Experience Coordinator, excellent communication is key. Prepare examples from your past experiences where you effectively communicated with guests or resolved issues. Practising these scenarios can help you articulate your skills confidently during the interview.

✨Demonstrate Your Passion for Hospitality

Passion is crucial in the hospitality industry. Be ready to share why you love working in this field and how you go above and beyond to create memorable guest experiences. Authentic enthusiasm can set you apart from other candidates.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, guest experience strategies, or future developments at the venue. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Front of House & Guest Experience Coordinator in London
THE ROOF GARDENS
Location: London

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