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- Tasks: Analyse and optimise business systems to enhance experiences for teams and members.
- Company: Join The Roof Gardens, a vibrant venue with a focus on innovation.
- Benefits: Competitive salary, 20 days holiday, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on emerging tech and innovation.
- Why this job: Shape technology that powers exceptional experiences in a dynamic environment.
- Qualifications: Experience in digital platforms, CRM, and strong problem-solving skills.
The predicted salary is between 45000 - 55000 £ per year.
We’re looking for a detail-oriented Business Systems Analyst to help shape and optimise the technology that powers our venues. Working at the intersection of business and IT, you’ll lead projects and improve systems that support outstanding experiences for both our teams and members.
Key Responsibilities
- Business Analysis & Process Improvement - Partner with teams across Membership, F&B, Sales, Revenue and Finance to analyse business processes and identify improvement opportunities to enhance systems.
- Systems Optimisation & Project Delivery - Lead the implementation, upgrade and integration of core hospitality and business systems, managing projects end-to-end and ensuring solutions are efficient, scalable and user-focused.
- Stakeholder Collaboration & Systems Expertise - Act as a subject-matter expert for business systems, leading cross-functional workshops with internal teams and vendors, supporting testing cycles, and ensuring smooth adoption and issue resolution.
- Data, Governance & Technology Strategy - Enable data-driven decision-making through accurate reporting, maintain system documentation and governance standards, manage IT contracts and costs, and contribute to the long-term digital and infrastructure roadmap.
Skills & Requirements
- Proven experience delivering user-focused digital platforms and high-quality customer experiences.
- Strong CRM experience, including data management, reporting and analysis.
- Experience managing and integrating multiple digital platforms, working with cloud and enterprise tools (e.g. Salesforce, Google Cloud), agencies and tender processes.
- Knowledge of modern AI technologies (LLMs, generative, predictive and agentic AI) with a strong interest in emerging tech and innovation.
- Clear, structured thinker with strong problem-solving skills, able to translate business needs into effective technical solutions.
- Collaborative, emotionally intelligent communicator with commercial awareness, a strong UX mindset and the ability to influence stakeholders at all levels.
Competitive salary above market rate. 20 days holiday (excluding bank holidays).
Business System Analyst in London employer: THE ROOF GARDENS
Contact Detail:
THE ROOF GARDENS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business System Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their business systems and think about how your skills can help optimise their processes. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle case studies or hypothetical scenarios during interviews. Show them how you can analyse business needs and come up with effective tech solutions that enhance user experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business System Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business System Analyst role. Highlight your experience with CRM systems and any projects where you've improved business processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your interest in emerging tech and innovation, as that’s a big plus for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love clear, structured thinkers who can translate business needs into effective solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Roof Gardens!
How to prepare for a job interview at THE ROOF GARDENS
✨Know Your Systems
Familiarise yourself with the specific business systems mentioned in the job description, like CRM platforms and cloud tools. Be ready to discuss how you've used these technologies in past roles and how they can be optimised for better user experiences.
✨Showcase Your Analytical Skills
Prepare examples of how you've identified process improvements in previous positions. Use the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and the impact of your actions on the business.
✨Engage with Stakeholders
Demonstrate your collaborative skills by discussing how you've worked with cross-functional teams. Share specific instances where you led workshops or facilitated discussions to gather requirements and resolve issues, highlighting your emotional intelligence.
✨Stay Ahead of Tech Trends
Brush up on modern AI technologies and emerging trends relevant to the role. Be prepared to share your thoughts on how these innovations can enhance business systems and improve decision-making processes within the organisation.