Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Reception Manager and ensure a seamless guest experience at The Roof Gardens.
- Company: Join a vibrant team at The Roof Gardens, a premium hospitality venue.
- Benefits: Competitive salary, 28 days holiday, dining discounts, and well-being support.
- Why this job: Be part of a welcoming community that values individuality and growth.
- Qualifications: 2 years in a similar role, excellent communication, and a passion for hospitality.
- Other info: Enjoy team socials, career growth opportunities, and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
We're seeking a confident and charismatic Assistant Reception Manager to join the vibrant front of house team at The Roof Gardens. As a warm and professional presence, you'll become a familiar face to our members, ensuring their experience is seamless, welcoming, and memorable from beginning to end.
Key Responsibilities
- Support the Reception Manager in overseeing the smooth running of the Front of House and reception area.
- Assist with team scheduling, coordination, and daily task allocation to ensure operational efficiency.
- Help manage reservations, cancellations, confirmations, and general enquiries via phone and email.
- Liaise with F&B, Membership, and Events teams to guarantee a seamless guest journey across all areas of the Club.
- Assist with event preparation and coordination for both large-scale and member events.
- Create a positive, motivating, and professional work environment that encourages development.
Skills & Experience
- Have at least 2 years of experience in a similar role within a premium or luxury environment.
- Passion for hospitality and creating memorable guest experiences.
- Excellent communication and organisational skills.
- Confidence in managing guest interactions and resolving issues calmly and professionally.
- Flexibility to work varying shifts, including evenings and weekends.
Benefits
- Competitive salary above market rate.
- 28 days holiday, plus an extra 'celebrate you day' & a paid volunteering day (increasing up to 33 days with each year of continuous service).
- 50% discount when dining in our restaurants.
- Recognition vouchers awarded when your efforts are acknowledged by members.
- Generous 'Refer a Friend' scheme up to £1,000.
- Team socials to celebrate our successes.
- Uniform and dry cleaning provided.
- Access to Wagestream for financial well-being support.
- 24/7 confidential well-being and mental health support via our Employee Assistance Program.
- Growth opportunities, both personally and professionally.
- Breakout spaces with showers, secure storage, and areas to relax with colleagues.
- Company pension scheme.
- Access to Hospitality Action benefits hub including eye test vouchers.
We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.
If you'd like to join us on the next chapter of The Roof Gardens, we'd love to hear from you.
Assistant Reception Manager in London employer: THE ROOF GARDENS
Contact Detail:
THE ROOF GARDENS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reception Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Roof Gardens' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As an Assistant Reception Manager, you'll be the face of the place. Role-play common guest interactions with a friend to boost your confidence and ensure you're ready to handle any situation with charm and professionalism.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team, plus it shows your enthusiasm for joining their vibrant front of house team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about wanting to be part of The Roof Gardens family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Reception Manager in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can create memorable experiences for our guests.
Tailor Your Application: Make sure to tailor your application to the role of Assistant Reception Manager. Highlight your relevant experience in premium or luxury environments and how it aligns with what we’re looking for at The Roof Gardens.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your skills and experience. Remember, we appreciate excellent communication skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Roof Gardens.
How to prepare for a job interview at THE ROOF GARDENS
✨Know the Venue Inside Out
Before your interview, take some time to research The Roof Gardens. Familiarise yourself with their services, atmosphere, and any recent events. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Hospitality Passion
Be ready to share specific examples of how you've created memorable guest experiences in your previous roles. Highlight your passion for hospitality and how it aligns with the values of The Roof Gardens. This will demonstrate that you're not just looking for a job, but a place where you can thrive.
✨Prepare for Team Dynamics
Since the role involves liaising with various teams, think about how you’ve successfully collaborated in the past. Be prepared to discuss your approach to teamwork and how you handle conflicts or challenges within a team setting.
✨Dress the Part
As this is a premium environment, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Remember, first impressions count!
