Goods Receiver

We are looking for a Goods Receiver to join us at The Roof Gardens. As a pivotal member of our BOH team, you will be overseeing the delivery and vetting of all suppliers that are brought into the business. This role will be responsible for implementing day-to-day goods receiving functions, so you’ll be involved with every department in the business but most regularly with the F&B departments. You will need to have a forensic attention to detail and be able to build rapport with those delivering goods to our business so you can manage relationships, handle difficult situations as they arise, and make sure they comply with our strict delivery windows.

Operations & Service

• Ensure the seamless flow of products, food, drink, equipment and services to all areas of our operation to protect the member/guest experience.
• Liaise with porters and the wider building management teams to move goods as they arrive on site.
• Be part of the F&B team that delivers a 5 star rating food hygiene rating across all departments.

Quality Control

• Inspect and check any products or equipment The Roof Gardens purchase and is delivered to the premises.
• Sign delivery notes, log invoices, challenge inaccurate orders and liaise with suppliers for missing or late deliveries.
• Maintain inventories, flagging over or under ordering as it occurs and ensure a FIFO system is in place and being followed.
• Weigh fresh foods as they arrive to ensure accurate fulfilment of orders from our food suppliers.
• Record temperatures on high risk food items and keep appropriate records and tags.
• Work with the Stock Control team to establish quality control and ensure that bought stock meets company standards.

Compliance

• Maintain the areas for which you are responsible to the highest standards of cleanliness and ensure that they are in an orderly manner.
• Implement and carry out appropriate health and food safety measures to remain business compliant at all times when receiving goods into the business.
• Knowledge and understanding of all standard procedures and policies pertaining to food preparation, receiving, storage, COSHH, HACCP, fire regulations and food safety legislation.
• Ensure 3rd parties comply with our company policies and procedures, in particular Health Safety, fire regulations, HACCP and licence operating requirements.
• Ensure full adherence to the Premises licence operating requirements which always require compliance.

This job description reflects the present requirements of the post and should not be seen as an exhaustive list of responsibilities. Duties and responsibilities may develop and change in consultation with line management.

The skills and experience which will help you succeed in this role

• Demonstrable experience of a comparable role in a busy and/or multi outlet F&B business.
• Excellent communicator with great organisational skills, and bags of charm and diplomacy.
• Friendly, characterful demeanour and take genuine pleasure in supporting your colleagues.
• A conscientious, methodical and meticulous approach to maintaining records and budgets.
• Passion for championing diversity, equality, equity and inclusion.
• Ability to think quickly and resolve issues calmly.
• Be prepared to work flexible hours including nights and weekends, and be physically able to assist with moving heavy boxes or bulky deliveries.

Benefits

• Competitive salary above market rate - We are proud to be a London Living Wage Employer.
• 28 days holiday, plus an extra ‘celebrate you day’ & a paid volunteering day (increasing up to 33 days with each year of continuous service).
• 50% discount when dining in our restaurants.
• Recognition vouchers awarded when your efforts are acknowledged by members.
• Generous ‘Refer a Friend’ scheme up to £1,000.
• Team socials to celebrate our successes.
• Uniform and dry cleaning provided.
• Access to Wagestream for financial well-being support.
• 24/7 confidential well-being and mental health support via our Employee Assistance Program.
• Growth opportunities, both personally and professionally.
• Breakout spaces with showers, secure storage, and areas to relax with colleagues.
• Company pension scheme.
• Access to Hospitality Action benefits hub including eye test vouchers.