Front of House & Guest Experience Coordinator
Front of House & Guest Experience Coordinator

Front of House & Guest Experience Coordinator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Reception Manager in creating unforgettable guest experiences and coordinating the front of house team.
  • Company: Luxury hospitality venue in vibrant Greater London.
  • Benefits: Competitive pay, great perks, and a dynamic work environment.
  • Why this job: Join a passionate team and elevate guest experiences in a premium setting.
  • Qualifications: 2 years of experience in hospitality and excellent communication skills.
  • Other info: Exciting opportunities for growth in a thriving luxury environment.

The predicted salary is between 30000 - 42000 £ per year.

A luxury hospitality venue in Greater London is looking for an Assistant Reception Manager to join their vibrant front of house team. You will support the Reception Manager in ensuring seamless guest experiences and assist with scheduling and team coordination.

Ideal candidates will have at least 2 years of relevant experience in a premium environment, excellent communication skills, and a passionate approach to hospitality. This role offers competitive pay and a range of benefits.

Front of House & Guest Experience Coordinator employer: THE ROOF GARDENS

Join a prestigious luxury hospitality venue in Greater London, where we pride ourselves on creating exceptional guest experiences. Our vibrant work culture fosters collaboration and innovation, offering competitive pay, comprehensive benefits, and ample opportunities for professional growth within the hospitality industry. Be part of a team that values passion and excellence in service, making every day rewarding and meaningful.
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Contact Detail:

THE ROOF GARDENS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House & Guest Experience Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury venues. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve created memorable guest experiences in the past.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly. Sometimes, the best opportunities come from being the first to express interest.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Front of House & Guest Experience Coordinator

Guest Experience Management
Team Coordination
Scheduling
Communication Skills
Hospitality Knowledge
Problem-Solving Skills
Attention to Detail
Customer Service Skills
Time Management
Interpersonal Skills
Adaptability
Leadership Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to providing exceptional guest experiences.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in premium environments and showcase your communication skills, as these are key for the Front of House & Guest Experience Coordinator position.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it shine while keeping it professional!

Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy and quick!

How to prepare for a job interview at THE ROOF GARDENS

✨Know the Venue Inside Out

Before your interview, make sure to research the luxury hospitality venue thoroughly. Understand its values, services, and what sets it apart from others in Greater London. This knowledge will not only impress the interviewers but also help you tailor your answers to align with their expectations.

✨Showcase Your Communication Skills

As a Front of House & Guest Experience Coordinator, excellent communication is key. Prepare examples from your past experiences where you effectively communicated with guests or resolved conflicts. Practising these scenarios can help you articulate your skills confidently during the interview.

✨Demonstrate Your Passion for Hospitality

Passion is crucial in the hospitality industry. Be ready to share why you love working in this field and how you go above and beyond to create memorable guest experiences. Authentic enthusiasm can set you apart from other candidates.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, guest experience strategies, or future developments at the venue. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Front of House & Guest Experience Coordinator
THE ROOF GARDENS
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  • Front of House & Guest Experience Coordinator

    Full-Time
    30000 - 42000 £ / year (est.)
  • T

    THE ROOF GARDENS

    50-100
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