At a Glance
- Tasks: Deliver unforgettable dining experiences and manage restaurant operations with a friendly vibe.
- Company: Join The Rooftop Gardens, a vibrant spot in London with a focus on member satisfaction.
- Benefits: Competitive salary, late-night taxi allowance, meals on duty, and 28+ days holiday.
- Other info: Enjoy team socials, growth opportunities, and access to wellbeing support.
- Why this job: Be part of a dynamic team and enhance your hospitality skills in a luxury environment.
- Qualifications: 3 years experience in the luxury market and a passion for food and wine.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a confident Waiter to join The Rooftop Gardens front of house team as a familiar and friendly face for our members, delivering memorable dining experiences from start to finish.
Responsibilities
- Manage day‑to‑day restaurant operations under direction of Restaurant Manager and Section Head Waiter.
- Check guest allergies, discuss menu specials, take orders, provide relevant suggestions.
- Liaise with sommeliers, deliver food, clear tables, crumble down to tables, process bills and payments accurately.
- Collaborate with team, pre‑empt difficult situations, flag to Head Waiter for resolution.
- Attend training workshops and briefings to enhance knowledge of member preferences.
- Prepare restaurant before service, ensuring stock, supplies, handheld devices, POS systems, and PDQ machines are charged and operational.
- Clear down after service, prepare for next shift.
- Handle general departmental administration and ensure adherence to health and safety procedures.
- Maintain knowledge of SOP manual for efficient operations.
Qualifications & Skills
- Minimum 3 years experience in luxury market.
- Excellent memory for names and faces.
- Flexible availability including nights and weekends.
- Professional, punctual, reliable, diplomatic, calm under pressure.
- Strong knowledge of food and wine, passion for learning.
- Detail‑oriented, anticipates challenges.
- Excellent communicator with strong organisational skills.
- Friendly demeanour, enjoys supporting colleagues.
- Energetic, resilient, characterful.
Benefits
- Competitive salary above market rate.
- London Living Wage employer.
- Late night taxi allowance.
- Meals on duty.
- 28 days holiday plus extra "celebrate you day" and paid volunteering day (increases to 33 days with continuous service).
- 50% discount dining at restaurants.
- Recognition vouchers awarded by members.
- Refer a Friend scheme up to £1,000.
- Team socials.
- Uniform and dry cleaning provided.
- Access to Wagestream for financial wellbeing.
- 24/7 confidential wellbeing and mental health support via Employee Assistance Program.
- Growth opportunities.
- Breakout spaces with showers, secure storage, relaxation areas.
- Company pension scheme.
- Access to Hospitality Action benefits hub including eye test vouchers.
Waiter/waitress - London in City of Westminster employer: THE ROOF GARDENS
At The Rooftop Gardens in London, we pride ourselves on being an exceptional employer that values our team members and their growth. With a competitive salary, generous holiday allowances, and a supportive work culture that encourages collaboration and recognition, we ensure our staff enjoy a fulfilling experience while delivering outstanding service. Our commitment to employee wellbeing, including access to mental health support and financial resources, makes us a standout choice for those seeking a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/waitress - London in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like THE ROOF GARDENS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to THE ROOF GARDENS
Don't be shy about reaching out to THE ROOF GARDENS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/waitress - London in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about THE ROOF GARDENS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at THE ROOF GARDENS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
