The Roof Gardens in London is seeking a confident Front Desk Supervisor to lead the Reception team and oversee day-to-day operations, delivering personalised experiences for Members and guests.
You will coordinate VIP arrivals, manage guest lists and reservations, maintain Member data in Fourth, SevenRooms and Salesforce, and partner with Club teams to support events. Strong leadership, discretion and excellent communication are essential.
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Luxury Front Desk Lead - VIP Service & Team Coach in City of Westminster employer: The Roof Gardens
The Roof Gardens is an exceptional employer, offering a vibrant work culture that prioritises outstanding customer service and teamwork. Located in the heart of Kensington, employees benefit from a dynamic environment that fosters personal growth and development, alongside opportunities to engage with VIP guests and enhance their hospitality skills. With a commitment to excellence and a supportive team atmosphere, working here means being part of a prestigious establishment that values its staff and their contributions.
