At a Glance
- Tasks: Serve delicious cocktails and create memorable experiences for our guests.
- Company: Join the vibrant team at The Roof Gardens, a unique social club in the sky.
- Benefits: Enjoy competitive pay, generous holiday, and team socials to celebrate success.
- Other info: Flexible shifts, access to well-being support, and opportunities for personal development.
- Why this job: Be part of a welcoming community that values individuality and growth.
- Qualifications: Experience in luxury hospitality and a friendly, professional attitude.
The predicted salary is between 13 - 16 £ per hour.
We're seeking a confident and charismatic Cocktail Waiter/Waitress to join the vibrant front of house team at The Roof Gardens. As a warm and professional presence, you'll become a familiar face to our members, ensuring their experience is seamless, welcoming, and memorable from beginning to end.
Responsibilities
- Previous experience as a Cocktail Waiter/Waitress in the luxury hospitality market
- Exceed guest expectations by serving food and drink with professionalism, product knowledge, and a warm, accommodating approach
- Greet members and guests with friendliness and professionalism, creating a strong first impression
- Accurately take and process food and drink orders in all service areas in line with company standards
- Maintain a clean, organised, and welcoming lounge area
- Accurately process payments in line with company procedures
- Be proactive and hands-on during shifts, demonstrating flexibility and teamwork to ensure efficient service delivery
- Flexibility to work varying shifts, including evenings and weekends
Benefits
- Competitive salary above market rate
- Late night taxi allowance
- Meals on duty
- 28 days holiday, plus an extra 'celebrate you day' and a paid volunteering day (increasing up to 33 days with each year of continuous service)
- 50% discount when dining in our restaurants
- Recognition vouchers awarded when your efforts are acknowledged by members
- Generous 'Refer a Friend' scheme up to £1,000
- Team socials to celebrate our successes
- Uniform and dry cleaning provided
- Access to Wagestream for financial well-being support
- 24/7 confidential well-being and mental health support via our Employee Assistance Program
- Growth opportunities, both personally and professionally
- Breakout spaces with showers, secure storage, and areas to relax with colleagues
- Company pension scheme
- Access to Hospitality Action benefits hub including eye Test vouchers
About The Roof Gardens
The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.
Equality and culture
We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born. If you'd like to join us on the next chapter of The Roof Gardens, we'd love to hear from you.
Cocktail Waiter/waitress - London in City of Westminster employer: The Roof Gardens
The Roof Gardens is an exceptional employer, offering a vibrant work culture in the heart of London where team members are valued for their contributions to creating memorable experiences for our guests. With a focus on employee growth, we provide ongoing training and development opportunities, ensuring that our staff can thrive in their roles while enjoying the unique advantage of working in one of London's most iconic venues. Join us to be part of a dynamic team that prioritises collaboration, creativity, and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Cocktail Waiter/waitress - London in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Roof Gardens. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Roof Gardens
Don't be shy about reaching out to The Roof Gardens directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cocktail Waiter/waitress - London in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Roof Gardens and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Roof Gardens
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
