At a Glance
- Tasks: Craft and serve stunning drinks while providing exceptional customer service in a vibrant setting.
- Company: Join The Roof Gardens, a unique social club with breathtaking views and a welcoming community.
- Benefits: Earn up to £18/hour, enjoy meals on duty, and receive 28+ days holiday plus more perks.
- Other info: Opportunities for personal growth and a fun, inclusive work environment await you.
- Why this job: Be part of a legendary venue where your creativity and skills can shine in a supportive team.
- Qualifications: Experience in high-end bartending and a passion for mixology are essential.
The predicted salary is between 13 - 18 £ per hour.
Contract: Fixed-term
Salary: Up To £18.00 Per Hour
Location: Kensington
The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.
The Role
We are looking for an experienced Bartender to join The Roof Gardens for the Summer season of the Spanish Gardens. As a member of our front‑of‑house service team, you will be helping deliver a world‑class drinks offer, alongside a highly trained, charismatic team whose collective goal is to deliver excellence to our members and create drinks which are immaculately and imaginatively executed. You will be proud to uphold the club’s service standards, and deliver beautiful and delicious drinks, every time. We seek somebody with solid experience in high‑end drinks service environments, an impeccable demeanour, excellent customer service skills, and the ability to remain calm under pressure. You should have a great eye for detail too and be conscientious in the execution of your duties.
Key Responsibilities:
- Exceptional Service: Greet customers by name, provide welcoming atmosphere and learn their preferences to deliver excellent service, taking note on allergies and other critical information. Communicate with colleagues across the club as needed.
- Service Standards: Produce beautiful hot and cold drinks for members following agreed recipes and SOP’s, ensuring impeccable presentation and efficient service.
- Inventory Management: Assist team with stock‑taking and inventories, anticipate periods of peak demand and large‑scale events for additional supplies. Follow instructions from line manager regarding reporting, record‑keeping, compliance, health & safety standards, and drinks inventory management.
- Team Player: Contribute creative ideas to team meetings. Attend tastings, training sessions, and supplier visits to enhance professional and personal development.
- Maintenance & Operations: Keep bars spotlessly clean throughout shift, including maintenance of coffee machines, blenders, fridges, and other equipment. Manage overall bar and coffee operations as directed by line manager. Conduct MEP preparations before every service and always ensure well‑stocked bar.
Skills & Requirements
- Accomplished mixology skills and passion for craft; strong barista skills or willingness to learn
- Enthusiastic with lots of energy, able to stay composed under pressure
- Understanding of luxury lifestyle market and experience in fast‑paced, multi‑outlet businesses
- Focus on customer experience while performing duties
- Detail‑oriented with ability to anticipate issues
- Excellent communicator with strong organisational skills
- Friendly demeanour, enjoys supporting colleagues to fulfil potential
Our Benefits
- Competitive salary above market rate
- Late night taxi allowance
- Meals on duty
- 28 days holiday, plus an extra ‘celebrate you day’ & a paid volunteering day (increasing up to 33 days with each year of continuous service)
- 50% discount when dining in our restaurants
- Recognition vouchers awarded when your efforts are acknowledged by members
- Generous 'Refer a Friend' scheme up to £1,000
- Team socials to celebrate our successes
- Uniform and dry cleaning provided
- Access to Wagestream for financial well‑being support
- 24/7 confidential well‑being and mental health support via our Employee Assistance Program
- Growth opportunities, both personally and professionally
- Breakout spaces with showers, secure storage, and areas to relax with colleagues
- Company pension scheme
- Access to Hospitality Action benefits hub including eye Test vouchers
We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn’t matter where you have come from, it’s where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.
If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.
Bartender employer: THE ROOF GARDENS
The Roof Gardens is an exceptional employer, offering a vibrant work culture that celebrates individuality and fosters personal and professional growth. With competitive pay, generous holiday allowances, and unique benefits like a late-night taxi allowance and a 'celebrate you day', employees enjoy a supportive environment where creativity and excellence in service are paramount. Located in the heart of Kensington, this iconic venue not only provides stunning views and a beautiful setting but also encourages a sense of community among its staff, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Bartender
✨Tip Number 1
Get to know the venue! Before your interview, visit The Roof Gardens if you can. Familiarise yourself with the atmosphere and the drinks menu. This shows genuine interest and helps you connect with the vibe during your chat.
✨Tip Number 2
Practice your mixology skills! Brush up on your cocktail knowledge and be ready to discuss your favourite drinks or even suggest a new one. This will demonstrate your passion for bartending and your creativity.
✨Tip Number 3
Be prepared to showcase your customer service skills. Think of examples where you've gone above and beyond for a customer. This is key in a high-end environment like The Roof Gardens, so let your personality shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Roof Gardens. We can’t wait to see what you bring to the table!
We think you need these skills to ace Bartender
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of creativity can make your application stand out in a sea of candidates.
Tailor Your Experience:Make sure to highlight your relevant bartending experience and skills that match our job description. We’re looking for someone with a passion for craft and excellent customer service, so don’t be shy about showcasing those talents!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A well-presented application shows us you care about the details, just like we do at The Roof Gardens.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at THE ROOF GARDENS
✨Know Your Cocktails
Brush up on your mixology skills and be ready to discuss your favourite cocktails. The Roof Gardens values creativity, so think about how you can put a unique spin on classic drinks. Being able to talk passionately about your craft will definitely impress!
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided exceptional service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation with grace. This role is all about creating a welcoming atmosphere, so let your personality shine through!
✨Understand the Venue's Vibe
Familiarise yourself with The Roof Gardens and its unique atmosphere. Research their drink offerings and the overall experience they aim to provide. Showing that you understand their brand and can contribute to their vision will set you apart from other candidates.
✨Be a Team Player
Think of ways you've collaborated with colleagues in previous roles. The Roof Gardens values teamwork, so be prepared to share how you support your teammates and contribute to a positive work environment. Highlighting your ability to work well under pressure will also be key!
