At a Glance
- Tasks: Support day-to-day operations and ensure properties are well-maintained and compliant.
- Company: Join a dynamic team at The Heal's Building and Home Park Estate.
- Benefits: Enjoy a competitive salary, wellness support, and study assistance.
- Other info: Flexible working pattern with opportunities for professional growth.
- Why this job: Make a real impact while developing your skills in facilities management.
- Qualifications: Experience in facilities coordination and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is a varied and responsible position providing operational and administrative support to the Facilities Management team across two buildings. The Facilities Coordinator plays a key role in ensuring the two properties are well maintained, compliant, and presented to a high standard, while delivering excellent customer service to occupiers and stakeholders.
The role combines hands-on site support with administrative coordination, requiring a proactive, organised, and detail-oriented individual who can manage competing priorities and build strong working relationships.
About the Buildings
- The Heal's Building: 196 Tottenham Court Road, London, W1T 7LQ. The Heal's Building is a collection of 11 buildings constructed over the last 160 years. Consisting of 19 occupiers including the iconic Heal's store who originally occupied the entire building. The building measures approximately 183,000 sq.ft.
- Home Park Estate: Station Road, Kings Langley, WD4 8LZ. Home Park Estate consists of two buildings totaling approximately 98,000 sq.ft. Imagination House is let on an FRI lease, whilst The Dock is a multi-let building. The Dock is approximately 45% occupied and was refurbished in 2021.
Working pattern: Three days per week based at The Heal's Building and two days per week based at Home Park Estate.
Day-to-Day Responsibilities:
- Support the day-to-day management of site operations
- Ensure site presentation is maintained
- Undertake property inspections
- Log reactive maintenance jobs and health & safety issues
- Administer the Facilities Management helpdesk system (where in place)
- Coordinate contractor access and permits to work
- Request and maintain contractor documentation (H&S, compliance records)
- Assist in maintaining disaster recovery plans, building manuals, and compliance records
- Raise purchase orders and work orders; process supplier invoices
- Obtain quotes and support tender processes
- Assist with service charge budgets and expenditure tracking
- Prepare agendas, take minutes, and circulate meeting documentation
- Act as a key contact for tenant queries and service requests
What We Expect of You:
- Experience in a facilities coordination or similar administrative role
- Strong organisational skills and ability to prioritise workload
- Professional and proactive approach
- High level of attention to detail
- Ability to work independently and collaboratively
- IT literate with strong Microsoft Office skills
- Experience with helpdesk systems and facilities processes (desirable)
- Knowledge of health & safety procedures (desirable)
- First Aid at Work qualification (preferred)
Why Workman?
- Discretionary annual bonus and salary reviews
- Study support
- Healthcare and life insurance
- Wellness support including access to the Employee Assist Programme
- Support from the Welcome-dedicated Facilities Management team, including access to quarterly forums and social events
Facilities Coordinator - The Heals Building and Home Park Estate in London employer: the Role This
At Workman, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters professional growth and collaboration. Our Facilities Coordinator role at The Heal's Building and Home Park Estate not only provides competitive benefits such as discretionary bonuses and healthcare support but also encourages a culture of wellness and continuous learning through study support and social events. Join us to be part of a dedicated team that values your contributions and prioritises excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Coordinator - The Heals Building and Home Park Estate in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Heal's Building and Home Park Estate. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to facilities coordination. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've managed competing priorities in previous roles. This will demonstrate your ability to handle the varied responsibilities of the Facilities Coordinator position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team. And remember, apply through our website for the best chance!
We think you need these skills to ace Facilities Coordinator - The Heals Building and Home Park Estate in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Facilities Coordinator role. Highlight any relevant facilities management or administrative experience, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've successfully managed competing priorities or built strong relationships in previous roles.
Show Off Your Attention to Detail:In a role like this, attention to detail is key. Make sure your application is free from typos and errors. A well-presented application shows us you care about quality and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have!
How to prepare for a job interview at the Role This
✨Know Your Buildings
Familiarise yourself with The Heal's Building and Home Park Estate. Understand their history, layout, and any recent developments. This will show your genuine interest in the role and help you answer questions about how you would manage site operations effectively.
✨Highlight Your Organisational Skills
Be ready to discuss specific examples of how you've managed competing priorities in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to stay organised and proactive in a busy environment.
✨Demonstrate Customer Service Excellence
Since the role involves interacting with occupiers and stakeholders, prepare to share instances where you've provided exceptional customer service. Emphasise your communication skills and how you build strong working relationships, as this is key to success in facilities coordination.
✨Brush Up on Health & Safety Knowledge
While not mandatory, having a solid understanding of health and safety procedures can set you apart. Be prepared to discuss any relevant experience or training you have, and express your willingness to learn more about compliance records and disaster recovery plans.
