At a Glance
- Tasks: Lead a passionate team and deliver exceptional guest experiences at a vibrant local pub.
- Company: Join London's largest independent pub and dining group, known for its award-winning venues.
- Benefits: Enjoy competitive salary, bonuses, discounts, and industry-leading training opportunities.
- Other info: Join a community-focused pub with a welcoming atmosphere and exciting events.
- Why this job: Be part of a dynamic team in a lively environment with clear career progression.
- Qualifications: Experience in hospitality management and a passion for outstanding service are essential.
The predicted salary is between 38250 - 46750 £ per year.
- Assistant Manager -
- Award Winning Pub, Bar and Restaurant Group - Quality - London
Welcome to London's biggest independent pub company !
Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales.
We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night.
In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.
Urban Pubs & Bars is London's largest independent pub and dining group, operating a diverse collection of unique pubs, bars and restaurants across the capital.
We believe great hospitality starts with great people, and we're committed to developing talented individuals who share our passion for exceptional experiences.
Located in the heart of Chiswick High Road, just a 5-minute walk from Turnham Green tube station, The Roebuck is a beloved local pub known for its sunny courtyard garden and welcoming atmosphere.
A long-standing favourite in the Chiswick community, it’s the perfect spot to enjoy al fresco dining, catch up with friends over drinks, or soak in the lively buzz of the bar.
Whether you’re a local or just passing through, The Roebuck offers a charming escape in the middle of the hustle and bustle.
We're looking for a passionate and ambitious Assistant Manager to join the team at
The Roebuck , our thriving neighbourhood pub in the heart of Chiswick.
Located just off Chiswick High Road, The Roebuck is a much-loved local destination combining elevated British pub food, an exceptional drinks offering, live sport, events and a warm, welcoming atmosphere.
With a beautiful courtyard garden, buzzing bar and strong community following, The Roebuck is a pub for all occasions, from relaxed weekday lunches and after-work drinks to busy weekends, celebrations and Sunday roasts.
The Role
As Assistant Manager, you'll work alongside the General Manager to lead a passionate team, drive exceptional guest experiences and help shape the future success of one of Chiswick's most exciting local pubs.
This is a fantastic opportunity for an experienced supervisor or current Assistant Manager who loves hospitality, thrives in a busy environment and is ready to take the next step in their career with London's largest independent pub and dining group.
- Supporting the General Manager in the day-to-day running of the business.
- Leading from the front and delivering exceptional guest experiences every day.
- Coaching, developing and motivating the team.
- Driving sales and helping achieve business targets.
- Managing shifts, labour control and stock procedures.
- Ensuring high standards of food, drink and service are consistently delivered.
- Maintaining compliance, health & safety and licensing standards.
- Building relationships with our local community and regular guests.
- Playing a key role in creating a welcoming, energetic and inclusive culture.
What we are looking for
- Previous experience as an Assistant Manager, Deputy Manager or experienced Supervisor in a busy hospitality venue.
- A passion for food, drink and outstanding guest service.
- Strong leadership and communication skills.
- Commercial awareness and a proactive approach to driving sales.
- Excellent organisational skills and attention to detail.
- A hands-on attitude and willingness to get stuck in whenever needed.
- Personal Licence holder desirable but not essential.
What's in it for you
- Competitive salary plus bonus opportunities.
- 30% discount across Urban Pubs & Bars venues.
- Access to industry-leading training and development.
- Clear progression opportunities within a growing business.
- Employee Assistance Programme.
- Pension scheme.
- Team socials and company events.
- The opportunity to be part of one of London's most exciting hospitality groups.
- Interested in hearing more
, get in touch so we can arrange to meet up and show you around.
Assistant Manager employer: The Roebuck
The Roebuck, located in the vibrant Borough area, is an exceptional employer that fosters a supportive and creative work environment. As part of a small group of pubs, we prioritise employee growth through training opportunities and encourage individuality with a casual dress code. With competitive pay, inclusive culture, and regular social events, we offer a fulfilling career path for those passionate about hospitality and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Roebuck. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Roebuck
Don't be shy about reaching out to The Roebuck directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Roebuck and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Roebuck
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
