At a Glance
- Tasks: Lead guest experience and support team development in a vibrant dining environment.
- Company: Rockfish, a top-rated sustainable seafood restaurant in the UK.
- Benefits: Competitive salary, paid overtime, generous tips, and 28 days holiday.
- Other info: Enjoy discounts, paddleboarding breaks, and clear career progression opportunities.
- Why this job: Join a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality and a passion for exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
Assistant Manager Opportunity at Rockfish. At Rockfish, we’re passionate about exceptional dining and sustainability. Voted one of the Top 50 BEST COMPANIES to work for in the UK, we proudly serve MSC-certified sustainable seafood, landed fresh daily from Brixham Fish Market. Join us to work with the freshest seafood, and grow your career within a business with fantastic culture and really care about our people, the seafood, the communities and our guests.
BASIC SALARY PLUS ON TOP OF THIS YOU WILL BE PAID FOR ALL OVERTIME WORKED AND £3-5K ON TOP OF YOUR SALARY IN TIPS AND GRATUITIES!
About the Role: As an Assistant Manager, you will:
- Support the General Manager day to day and take ownership of the business in their absence
- Lead the way in delivering an exceptional guest experience
- Mentor and support the team in their training and career development
- Collaborate with the kitchen team to deliver unforgettable dining experiences
What We Offer:
- Competitive salary + paid overtime (with a focus on work-life balance).
- Generous share of gratuities and tips, distributed via Tip Jar.
- Generous Refer-a-friend bonus.
- Company pension scheme to support your future.
- 28 days holiday, plus your birthday off.
- Christmas Eve, Christmas Day, and Boxing Day off every year.
- Winter working patterns with full pay.
- 4 week paid sabbatical after 10 years service.
- 24/7 access to wellbeing services, including counselling, financial and legal advice.
- 50% off dining at all Rockfish restaurants.
- Access to Rockfish paddleboards to use on your break time!
- Competitions and incentives.
- Training in recruitment, managing budgets, and leader and management skills.
- Clear paths for career progression—we’re always looking for our next General Manager!
Why Rockfish? This is your chance to work in one of the UK’s most beautiful locations, with a team that values sustainability, quality, and growth. At Rockfish, we celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and inspired.
Ready to Make Waves? Bring your passion and exceptional service to Rockfish. Apply now!
Assistant Manager: Lead Guest Experience, Overtime + Tips in Lyme Regis employer: The Rockfish Group
Rockfish is an exceptional employer, recognised as one of the Top 50 BEST COMPANIES to work for in the UK, offering a vibrant work culture that prioritises sustainability and employee well-being. With competitive salaries, generous tips, and a commitment to career development, employees enjoy a supportive environment where they can thrive while working with fresh, sustainable seafood in one of the UK's most beautiful locations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager: Lead Guest Experience, Overtime + Tips in Lyme Regis
✨Tip Number 1
Get to know the company culture before your interview. Check out Rockfish's social media and website to see what they're all about. This will help you connect with their values and show you're genuinely interested!
✨Tip Number 2
Practice your guest experience scenarios! Think about how you would handle different situations in a restaurant setting. This will prepare you to impress during the interview and demonstrate your problem-solving skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about working at Rockfish. They might share valuable insights that can give you an edge in your application.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Rockfish team!
We think you need these skills to ace Assistant Manager: Lead Guest Experience, Overtime + Tips in Lyme Regis
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for exceptional dining and sustainability shine through. We want to see how much you care about delivering unforgettable experiences for our guests!
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in guest services and team leadership. We love seeing how your skills align with what we value at Rockfish!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for genuine individuals who can bring their unique flair to our team and contribute to our fantastic culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board to make waves with us!
How to prepare for a job interview at The Rockfish Group
✨Know Your Seafood
Since Rockfish prides itself on serving MSC-certified sustainable seafood, make sure you brush up on your seafood knowledge. Familiarise yourself with the types of fish they serve and their sourcing practices. This will show your genuine interest in their mission and help you stand out.
✨Showcase Your Guest Experience Skills
As an Assistant Manager, delivering exceptional guest experiences is key. Prepare examples from your past roles where you’ve gone above and beyond for guests. Think about specific situations that highlight your problem-solving skills and ability to lead a team in creating memorable dining experiences.
✨Emphasise Team Development
Rockfish values mentorship and team support. Be ready to discuss how you've helped colleagues grow in their roles. Share any training or development initiatives you've led, as this aligns perfectly with their focus on career progression and team culture.
✨Align with Their Values
Rockfish is all about sustainability and community. Research their initiatives and be prepared to discuss how your personal values align with theirs. Showing that you care about the same things they do will demonstrate that you’re a great cultural fit for the team.
