Student Services Administrator

Student Services Administrator

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
The Robert Smyth Academy

At a Glance

  • Tasks: Support students, manage enquiries, and coordinate school activities in a lively office.
  • Company: A friendly school with a supportive team culture.
  • Benefits: Flexible hours, term-time only, and a chance to make a real impact.
  • Other info: Enjoy a varied role where no two days are the same!
  • Why this job: Join a dynamic team and help shape students' school experiences every day.
  • Qualifications: Strong communication skills and a positive attitude towards teamwork.

The predicted salary is between 25000 - 30000 £ per year.

Join our friendly, supportive team! We’re looking for a Student Services Administrator to become an important part of our lively, fast‑paced school office. If you enjoy variety, work well under pressure, and love helping young people, this could be the perfect role for you.

About the Role

As a key member of our close, friendly office team, you’ll be the first point of contact for students and will help keep our Student Services running smoothly. Every day will bring something different — from supporting students with enquiries, administering basic first aid, coordinating school activities, and assisting staff with a wide range of admin tasks. This is a busy, people‑focused role where no two days are the same. You’ll thrive here if you’re organised, calm under pressure, and enjoy building positive relationships with students, parents, and colleagues.

What You’ll Be Doing

  • Welcoming and supporting students with day‑to‑day queries
  • Administering basic first aid
  • Assisting with visitors and general enquiries
  • Managing student information and attendance records
  • Supporting staff with admin tasks, events, and parent communications
  • Helping coordinate school trips, work experience, and parents’ evenings
  • Maintaining online systems, payments, and paperwork
  • Designing certificates and supporting activities that celebrate student success

What We’re Looking For

  • A positive, solution‑focused attitude
  • Strong communication and organisational skills
  • Someone who enjoys teamwork and contributes to a warm, supportive office culture
  • Empathy, patience, and a genuine desire to help young people
  • Ability to stay calm and focused in a lively, busy environment

Why Join Us?

  • A warm, welcoming team that supports each other
  • A lively office environment where every day is different
  • The chance to make a real impact on students’ school experience
  • Great variety — no two days are the same!

If you enjoy working with young people, can juggle a busy workload, and love being part of a friendly, proactive team, we’d be delighted to hear from you.

Hours & Salary

30 hours per week (8.45am - 3.15pm, Monday to Friday)
Term time only - 39 weeks per year
NJC Grade 2 -3, points 3 - 6 (dependent on experience)

The Robert Smyth Academy

Contact Details:

The Robert Smyth Academy Recruitment Team

We think you need these skills to ace Student Services Administrator

Communication Skills
Organizational Skills
Problem-Solving Skills
Flexibility
Time Management
Teamwork
Attention to Detail