At a Glance
- Tasks: Support residents with personal care and promote their independence during night shifts.
- Company: Riverside, a leading housing association enhancing lives for 90 years.
- Benefits: Competitive salary, generous pension, 25 days holiday, and personal development opportunities.
- Other info: Join a diverse and inclusive workplace committed to empowering all individuals.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience in customer-focused roles and strong communication skills are essential.
The predicted salary is between 26227 - 28849 € per year.
Contract Type: Permanent
Salary: £26,227.50 per annum plus 10% Night Allowance, Pro Rata
Working Hours: 30 hours per week
Working Pattern: Working 3 night shifts per week between Monday and Sunday 21.30-07.30
Location: Harbour Place, Workington
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Night Care Assistant:
- You will empower our customers to live independent, fulfilling, and dignified lives in our Independent Living services, accommodating adults who require support with their mental health and those with learning disabilities.
Duties will include:
- Provide assistance to residents in need of physical personal care during the night ensuring dignity and privacy is upheld
- Recognise distress and identify and assess positive ways to reduce it
- Encourage independence in residents where possible
- Actively participate in specified care management programmes
- Provide assistance with laundry as well as assist customers with catering skills
About you:
- An optimistic, flexible, and non-judgemental approach
- Excellent verbal and written communication skills with individuals from a variety of different backgrounds
- Experience working in a customer focused environment within a residential setting with a diverse client group of vulnerable adults
- Basic administrative skills with the ability to use Microsoft Office including Word, Outlook, and Excel
- Awareness of housing, health and safety legislation and regulations will also be important
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 25 days holidays plus bank holidays (pro rata)
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Role Profile:
Work collaboratively as part of a committed team to carry out a diverse range of tasks, delivering an outstanding experience to customers whilst being supported by your colleagues and line manager.
Recognise and identify each individual customer’s needs to ensure they receive a person-centred approach that puts the customer at the heart of everything we do by:
- Enabling customers to meet the aspirations within their individual support plans, whilst keeping up-to-date information on their changing needs.
- Helping customers with daily activities, domestic support and assisting with preparation of meals, snacks and drinks whilst ensuring they maintain as much independence as possible.
- Safely helping with customer’s mobility including use of assessed equipment, aids or other manual handling equipment.
- Supporting customers with administering medication.
- Providing personal care and support to customers in line with Care Quality Commission (CQC) definitions, including helping customers to maintain their personal hygiene, appearance and physical wellbeing.
Inspire and motivate customers to develop life skills, independence and emotional well-being by:
- Recognising and engaging customers in activities that they show passion or interest in.
- Working with customers to seek employment or volunteering opportunities for their personal development.
- Encouraging and enabling customers to communicate and interact with other people to build and develop relationships.
- Supporting and monitoring customers’ emotional wellbeing and healthcare needs ensuring appropriate contact and support with healthcare professionals.
- Helping customers with the management of their personal affairs when this is part of their individual support plan e.g. reading letters, managing utilities, handling small amounts of money for shopping.
Communicate clearly, building trusted relationships with customers and their wider support network (family, friends, GPs, Social Worker, etc.).
Provide companionship to customers, engaging in conversation to build genuine and trusted relationships.
Take pride and initiative in working with customers to meet their needs, creating a safe, comfortable and respectful living environment.
Maintain detailed, accurate records of care and medication support provided, as well as tasks undertaken.
Promptly respond to and report any concerns relating to the care, support, well-being or behaviour of customers to a manager, making comprehensive records, ensuring customer confidentiality is observed at all times.
Recognising any signs of abuse and immediately reporting them to a manager, ensuring local safeguarding procedures are followed.
Record all complaints and proactively talk through the complaints procedure with customers.
Ensure the building is well maintained, safe and secure by carrying out basic health and safety checks, security checks, reporting maintenance repairs, maintaining the cleanliness of the building and dealing with any incidences as per the local policy.
Other Duties:
- You will be required to work flexible hours to meet customer and business needs.
- Ensure customers are safe at all times - carrying out all of your duties within Riverside’s Policy and Procedure framework e.g. health & safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc.
- Deliver your role in line with Riverside company values – “Our Riverside Way”.
- Use the Lone Worker system as per policy as and when necessary.
- Participate in team meetings, attend regular supervisions and reflective practice sessions.
- Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely.
- From time to time you may be required to undertake additional duties and responsibilities in consultation with your line manager.
Additional Information:
The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role.
The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
Essential Knowledge & Experience:
- Experience of working in a team and communicating positively with other people.
- Experience of being able to organise tasks whilst supporting people and plan accordingly.
- Be a team player with a caring, empathetic, flexible attitude and demonstrate a resilient, can-do attitude.
- Able to use initiative and have confidence to make and act on decisions.
- Basic administrative & IT skills.
Desirable:
- Awareness of CQC standards.
- Experience of providing direct care to a vulnerable and diverse group of customers.
Night Care Assistant in Workington employer: The Riverside Group
Riverside is an exceptional employer that prioritises the well-being and development of its staff, offering competitive pay, generous pension schemes, and 25 days of holiday plus bank holidays. Our inclusive work culture fosters diversity and empowers employees to grow through continuous learning opportunities, all while making a meaningful impact in the lives of vulnerable adults in the Workington community.
StudySmarter Expert Advice🤫
We think this is how you could land Night Care Assistant in Workington
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care sector. A personal recommendation can go a long way in landing that Night Care Assistant role.
✨Tip Number 2
Be ready for the interview! Research Riverside and understand their values. Prepare examples from your past experiences that showcase your caring nature and ability to support vulnerable adults. Show them you’re the perfect fit!
✨Tip Number 3
Dress to impress, even for a night shift! First impressions matter, so make sure you look professional and approachable. It sets the tone for a positive interaction with your potential future team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Night Care Assistant in Workington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Night Care Assistant role. Highlight any relevant experience in care settings, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and how you align with Riverside's values. Be genuine and let your personality come through.
Showcase Your Flexibility:Since this role involves night shifts, emphasise your flexibility and willingness to adapt. Mention any previous experience working varied hours or in challenging environments to show you’re up for the task!
Apply Early!:Don’t wait until the last minute to submit your application. We might close applications early, so get your CV and cover letter in as soon as you can through our website to ensure you’re considered!
How to prepare for a job interview at The Riverside Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Night Care Assistant. Familiarise yourself with the key duties mentioned in the job description, such as providing personal care and supporting residents with their independence. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Empathy
During the interview, highlight your ability to connect with vulnerable adults. Share specific examples from your past experiences where you've successfully supported individuals in distress or helped them maintain their dignity. This will show that you have the right mindset and approach for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how the organisation supports its staff. This not only shows your interest but also helps you gauge if Riverside is the right fit for you.
✨Demonstrate Flexibility and Team Spirit
Riverside values teamwork and flexibility, so be ready to discuss how you've worked collaboratively in previous roles. Share instances where you've adapted to changing situations or supported colleagues, as this will illustrate your commitment to creating a positive environment for both customers and staff.
