At a Glance
- Tasks: Support residents' wellbeing and assist with daily housing matters.
- Company: The Riverside Group, dedicated to making a difference in Lewisham.
- Benefits: Permanent role with a competitive salary of £28,860 and varied shifts.
- Other info: Join a supportive team and grow your career in social care.
- Why this job: Make a real impact in the lives of vulnerable individuals every day.
- Qualifications: Customer service experience and empathy for those facing challenges.
The predicted salary is between 28860 - 28860 € per year.
The Riverside Group in Lewisham is looking for a Support Assistant to play a vital role in the day-to-day running of their supported housing service. You'll provide safety and wellbeing support to residents and assist with a range of day-to-day matters.
Candidates should have experience in customer service and an understanding of the challenges faced by vulnerable individuals.
The role is permanent with a salary of £28,860 per annum, covering 37.5 hours per week on a varied shift pattern.
Resident Support & Housing Navigator employer: The Riverside Group
The Riverside Group is an exceptional employer, offering a supportive work culture that prioritises the wellbeing of both employees and residents. With a focus on professional development, staff are encouraged to grow their skills in a meaningful role that directly impacts the lives of vulnerable individuals in Lewisham. Enjoy competitive benefits and a collaborative environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Support & Housing Navigator
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector on LinkedIn or local community groups. You never know who might have a lead on a job or can give you insider tips about the Riverside Group.
✨Tip Number 2
Prepare for your interview by researching common questions for support roles. Think about your past experiences in customer service and how they relate to helping vulnerable individuals. We want you to shine!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about supporting residents. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Resident Support & Housing Navigator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills that relate to supporting vulnerable individuals. We want to see how your background aligns with the role of a Support Assistant.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about supporting residents and how you can contribute to their wellbeing. Share specific examples from your past experiences that demonstrate your understanding of the challenges faced by vulnerable individuals.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your application in the best light!
How to prepare for a job interview at The Riverside Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Assistant. Familiarise yourself with the day-to-day tasks and challenges faced by residents in supported housing. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since experience in customer service is crucial for this position, prepare examples from your past roles where you've successfully assisted individuals, especially those facing challenges. Highlight your communication skills and how you've handled difficult situations with empathy and professionalism.
✨Understand Vulnerability and Support Needs
Take some time to research the specific challenges faced by vulnerable individuals in supported housing. Be ready to discuss how you would approach these challenges and provide support. This shows that you’re not just looking for a job, but that you care about making a difference in people's lives.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the support systems in place for both residents and staff. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
