Gas Engineer in London

Contract Type: Permanent

Salary: £43,767.08

Working Hours: Full time – 40 Hours

Working Pattern: Monday to Friday

Location: London

The difference you will make as a Gas Engineer:

You will carry out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. To safeguard the service users, members of the public, client’s personnel and Riverside employees from any potential danger associated with gas.

About you:

• Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification or an equivalent qualification for any of the above.

Benefits:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Role Profile:

• To ensure that ALL gas work is carried in accordance with The Gas Safety (Installation and Use) Regulations 1998 as amended and in line with the requirements of Riverside Property Services’s Procedures and Policies.
• To carry out gas repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met.
• To provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures.
• The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes.
• To seek authorisation from relevant office-based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied.
• To utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance.
• To attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained.
• To adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of The Riverside Group.
• To highlight any safeguarding concerns to the relevant customer and Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy.
• To use and maintain company vehicle/van in accordance with company vehicle & insurance policies to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out).
• This includes but is not limited to daily photographic recording of condition.
• To participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs.
• Undertake the repairs applying their trade skills, knowledge & experience.
• To make a judgement on the safety of the electrical Installations worked upon.
• Once work is underway – to provide updated estimates of time to complete, if requested by planner or supervisor.
• Not having the knowledge or skill to undertake a job issued to you. If this is the case, you should contact your immediate supervisor and inform the service user that the job cannot be undertaken.
• This may lead to a complaint, but an electrician must not attempt work he/she is not competent in doing.
• To seek authorisation from relevant office-based approver before proceeding if service user requests additional work that is different from works order, and document in full any additional works carried out to ensure correct invoicing can be applied.
• To carry out new or repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met.
• To undertake Inspection and Testing and to ensure that all Certificates and/or Reports are given to immediate Supervisor in a timely manner for checking, authorisation and to meet invoicing targets.
• To be responsible for ensuring electrical work is undertaken in a safe manner and to leave the property free of any potential danger caused by themselves or having been done by others.
• To minimise the financial and environmental impact of waste.
• Assist with the delivery of day-to-day service so as to maximise contract performance against KPI’s, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value.
• Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage and avoidable expenditure.
• Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost.

Additional Information:

The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in Camden and Dartford. The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.

Person Specification:

• Essential Knowledge & Experience: Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification or an equivalent qualification for any of the above.
• Desirable: Time served apprentice or a person who has undertaken a number of years gaining experience in a domestic setting both in a training facility and on-site. Clear and legible handwriting as others will need to check recorded testing results.