At a Glance
- Tasks: Develop and enhance Salesforce solutions to improve customer experiences.
- Company: Join Riverside, a forward-thinking housing association making a real difference.
- Benefits: Enjoy competitive pay, generous holidays, and flexible working options.
- Other info: Inclusive workplace with guaranteed interviews for diverse candidates.
- Why this job: Be part of a team that revitalises communities and supports diverse needs.
- Qualifications: Experience in Salesforce development and strong programming skills required.
The predicted salary is between 67174 - 74073 € per year.
Contract Type: Permanent
Salary: £67,174.96 per annum (£74,072.88 is achieved after 12 months successful performance in the role)
Working Hours: Full Time – 35 Hours
Working Pattern: Monday to Friday
Location: Speke, Liverpool
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as an Engineer:
Riverside Digital and Technology embeds DevOps as a key method of its delivery approach and principles, the value that it delivers relies on maintaining a certain cadence, so the role holder will make sure that they work together with all members of their Chapter to deliver that value. As a Salesforce developer you will focus on Apex development to deliver new functionality and enhancements to the Riverside Salesforce platform.
About you:
- Significant demonstrable experience with Salesforce development
- Proven experience with programming with Apex, Lightning Components, and Visualforce
- Experience in creating custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements.
- Experience with Service Cloud and Community Cloud (primary) or Sales Cloud (secondary)
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Role Profile:
- Work with architects, business analysts and other developers (potentially including third parties) to translate business requirements into solution designs that best achieve the target capabilities and leverage the platform effectively.
- Provide detailed estimates of the level of effort associated to implement capabilities based on business requirements and solution design.
- Demonstrate expertise in advanced Apex programming concepts including common design patterns, governor limit management techniques, bulk patterns, efficient and reliable trigger handling, and asynchronous operations.
- Design, develop, test, document and deploy high-performance, reusable, and reliable Apex code with best practices.
- Collaborate with Test Analysts to ensure software testing standards are met and participate in the overall QA process.
- Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintained.
- Provide application support as required including incidents and problem management, maintaining applications, databases, keeping up to date with vendor supported releases (and in-house upgrades for bespoke elements), patches and maintenance/upgrades, proactively managing performance, availability, and resilience.
- Respond flexibly to any necessary changes in work priorities and undertake other duties when required.
- Participate in an on-call rota if required.
- Ensure that all information security requirements, including data protection, are met in accordance with the Group’s policy, procedures and statutory requirements.
- Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
Person specification:
Knowledge, Skills and Experience:
- Significant demonstrable experience with Salesforce development
- Proven experience with programming with Apex, Lightning Components, and Visualforce
- Experience in creating custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements.
- Experience with Service Cloud and Community Cloud (primary) or Sales Cloud (secondary)
- Experience with Integrations, SOAP, and REST API integrations
- Experience of Agile SDLC
- Knowledge of security best practices
- Experience using source control in a structured way, and in a multi-developer environment.
- An active Salesforce certification is a plus, but not essential.
- Candidate must be able to effectively communicate in English (written & verbal)
- Good problem-solving skills and ability to give optimal solutions.
- Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports.
- Excellent team player who can work flexibly to meet business requirements.
Engineer - Customer in Liverpool employer: The Riverside Group
Riverside is an exceptional employer that prioritises employee growth and development, offering competitive salaries, generous pension schemes, and 28 days of holiday plus bank holidays. Located in Speke, Liverpool, our inclusive work culture fosters diversity and empowers individuals to make a meaningful impact in the community, while also providing flexible working options and a commitment to personal learning and technology investment.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer - Customer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Riverside on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to Salesforce development. We all know that confidence is key, so get comfortable talking about your experience with Apex and Lightning Components.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with the hiring team, make sure to express why you’re excited about working at Riverside and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Riverside team.
We think you need these skills to ace Engineer - Customer in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Engineer – Customer role. Highlight your Salesforce development experience and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about working with us at Riverside and how you can contribute to our mission. Keep it engaging and personal, and don’t forget to mention your experience with Apex and Lightning Components.
Showcase Your Problem-Solving Skills:In both your CV and cover letter, make sure to highlight your problem-solving abilities. We love candidates who can think on their feet and come up with optimal solutions, especially in a fast-paced environment like ours.
Apply Early!:Don’t wait until the last minute to submit your application. We may close applications before the deadline if we find the right candidate. Head over to our website and get your application in early to increase your chances!
How to prepare for a job interview at The Riverside Group
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce development skills, especially Apex, Lightning Components, and Visualforce. Be ready to discuss specific projects where you've created custom objects or implemented workflows, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think about times when you had to optimise code or manage integrations using SOAP or REST APIs. This will demonstrate your ability to provide optimal solutions under pressure.
✨Understand the Company Culture
Familiarise yourself with Riverside's values and mission. They’re looking for someone who shares their commitment to diversity and community impact. Be ready to explain how your personal values align with theirs during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the DevOps approach they use, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
