Data Assurance Officer in Liverpool

Contract Type: Permanent

Salary: £37,135.70 Per Annum (£40,985.26 is achieved after 12 months successful performance in the role)

Working Hours: 35 hours per week

Working Pattern: Monday to Friday, Hybrid

Location: Speke, Liverpool

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Data Assurance Officer:

• Support in the delivery of the Group’s framework for building safety and compliance data integrity and quality to ensure all the group properties, risks, legal & policy requirements, monitoring data and work flows within our systems ensuring the end to end processing between internal systems, 3rd party systems is effective.
• Ensure our systems accurately reflect our legal requirements, compliance status and hold appropriate records and evidence.
• Support our transitional team and delivery teams to ensure all data, documents etc are accurately recorded.
• Provide training and support to colleagues on systems, processes etc.

About you:

We are looking for someone with:

• Ability to interpret business requirements using a variety of data and experience of the analysis of data in the provision of meaningful intelligence.
• Understanding of IT systems, design, configuration, and ways of working.
• Knowledge of computerized Housing Management and Financial Accounting Systems and Asset Management / Compliance.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered.

Role Profile:

• Support in the implementation of the Group’s framework for Building Safety & compliance data integrity and quality, ensuring effective implementation and communication to key stakeholders, monitoring compliance to ensure data accuracy and consistency is maintained and non-compliance is dealt with promptly and effectively.
• Collaborate with key stakeholders to continuously review and identify data weaknesses in relevant systems including mechanisms for improvement, ensuring data quality reporting continues to be integral to the reporting process within the wider team.
• Coordinate a planned programme of “Duty of Care” surveys to ensure effective risk & asset data collection, ensuring information is received within appropriate timescales and records are updated accordingly.
• Manage the Group’s Compliance database ensuring records are maintained and effective analysis is carried out for repairs, maintenance, compliance, and investment planning purposes, ensuring the provision of accurate data to key stakeholders as required.
• Undertake analysis on the integrity and quality of data retained in relation to building safety & compliance, supporting data audits, identifying, and addressing data quality issues to ensure data integrity standards are identified, communicated, and adhered to effectively.
• Support internal and external stakeholders effectively providing guidance, advice, and training on system configuration, use and data integrity.
• Develop an understanding and support in the configuration and development of our Compliance register systems (Promaster/C365) – and develop guidance documents and deliver training on standard ways of working.
• Document the presence of compliance risks, specialist equipment and assignment of compliance status, risk ownership. Manage the active status of all compliance requirements.
• Support on assessments and reviews of lease, tenancy & license agreements that have been undertaken to determine & document legal/compliance requirements and risk ownership.
• Assess new build, acquisitions and disposal data information and records on updating our systems on behalf of the building safety department to ensure we obtain appropriate data, certification and records are obtained and recorded within our systems within a timely manner.
• Support the interfaces with the supply chain with compliance system and OCR, extraction templates working with colleagues in compliance teams to determine business requirements and work through system requirements.
• Check Exception reporting accuracy working with the Business Information team and support analysis.
• Support Senior Assurance Officer and business assurance team in assurance testing of data and system operation.

Person specification:

Knowledge, Skills and Experience

Essential:

• Ability to interpret business requirements using a variety of data and experience of the analysis of data in the provision of meaningful intelligence.
• Understanding of IT systems, design, configuration, and ways of working.
• Knowledge of computerized Housing Management and Financial Accounting Systems and Asset Management / Compliance.
• Good written and verbal communication skills.
• Good IT skills, knowledge of Microsoft Office suite, including Excel (Pivot tables, charts etc.).
• Ability to assess the impact of introducing business change and document outcomes following implementation.
• Understanding of IT systems, ways of working and business processes within the building safety department or housing/health and safety sector.
• Excellent team player who can work flexibly to meet business requirements.
• Excellent attention to detail with the ability to work accurately under pressure, deliver to strict deadlines and manage conflicting priorities.
• Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.

Desirable:

• Knowledge of interpreting leases, legal agreements, service charge deeds, terms of transfer and tenancy agreements.
• Ability to review outcomes of business assurance checks and understand risk and how to mitigate risks through appropriate controls and implementation of ways of working.
• Experience of developing improvement plans, providing oversight reports and monitoring and reporting outcomes.
• Understanding of transforming manual systems to IT enabled solutions to improve efficiency and effectiveness.
• Knowledge of social housing, property / BS / compliance, Quality Assurance.