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- Tasks: Coordinate and support Pest Control Contracts, ensuring compliance and resolving issues.
- Company: Riverside, a leading housing association making a real difference in communities.
- Benefits: Competitive salary, generous pension, 28 days holiday, and hybrid working.
- Why this job: Join us to enhance lives and make a significant impact in your community.
- Qualifications: Experience in building safety or contract management, with strong communication skills.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
The predicted salary is between 25000 - 35000 £ per year.
Contract Type: 12 month fixed term
Salary: £31,342.10 (£34,412.78 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week
Working Pattern: Monday to Friday
Location: Liverpool or London - Hybrid
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Contract Management Coordinator:
This role is to coordinate and provide administration support for Pest Control Contracts nationally. You will support the Contract Manager/Contract Officers by coordinating resolution of inspection outcomes and administering IT systems and maintenance and services contracts, to ensure adherence to statutory, regulatory and contract service level agreements, ensuring any risks or service failure identified and recommendations are actioned appropriately, raising referrals through to tenancy support to address breaches shared spaces sterile policy and raising works orders through to our external suppliers and supporting customer resolution and service charge queries.
We are looking for someone with:
- Experience of working within a Building safety, Asset, estate, environmental or health and safety team, ideally supporting building safety inspections.
- Experience with raising orders, monitoring and tracking completion.
- Effective contract management skills, including supporting the management of service and maintenance contracts.
- Ability to successfully work with and update, persuade and influence others.
- Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
- Results driven with strong analytical skills, including the ability to critically analyse information, and experience of providing meaningful management information.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
Competitive pay & generous pension, 28 days holidays plus
Contract Management Coordinator in Liverpool employer: The Riverside Group
Contact Detail:
The Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Management Coordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Riverside and understanding their values. Tailor your responses to show how you align with their mission and how you can make a difference as a Contract Management Coordinator.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or using online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Riverside team.
We think you need these skills to ace Contract Management Coordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Contract Management Coordinator role. Highlight any relevant experience in building safety or contract management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background aligns with our values at Riverside. Keep it engaging and personal.
Showcase Your Customer Focus: Since this role involves working closely with customers, make sure to include examples of how you've successfully managed customer queries or resolved issues in the past. We love seeing that customer-centric mindset!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at The Riverside Group
✨Know Your Contracts
Familiarise yourself with the basics of contract management, especially in relation to pest control and building safety. Be ready to discuss how you would handle specific scenarios or challenges that may arise in managing these contracts.
✨Showcase Your Communication Skills
Since this role requires excellent written and verbal communication, prepare examples of how you've effectively communicated with different stakeholders in previous roles. Think about times when you had to persuade or influence others to achieve a goal.
✨Demonstrate Analytical Thinking
Be prepared to discuss your analytical skills and how you've used them to solve problems or improve processes. Bring examples of how you've critically analysed information and provided meaningful insights in past positions.
✨Emphasise Customer Focus
Riverside values customer service highly, so think of instances where you've gone above and beyond for customers. Be ready to explain how you would approach customer queries and ensure their needs are met in the context of contract management.
