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- Tasks: Manage residential lettings and ensure compliance with lease obligations.
- Company: Leading housing association in the UK focused on customer service.
- Benefits: Competitive salary, flexible hybrid working options, and a supportive work environment.
- Why this job: Make a difference in home ownership while developing your career in a dynamic sector.
- Qualifications: Knowledge of leasehold legislation and strong analytical skills required.
- Other info: Join a team committed to excellent customer service and community impact.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing association in the United Kingdom is seeking a Leasehold and Tenancy Officer to deliver customer-focused account management services in Home Ownership. You will manage the residential lettings process and ensure compliance with lease obligations.
Ideal candidates will have knowledge of leasehold legislation, excellent analytical skills, and a commitment to customer service. This role offers a competitive salary and flexible, hybrid working options.
Leasehold & Tenancy Lead — London (Hybrid) employer: The Riverside Group
Contact Detail:
The Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold & Tenancy Lead — London (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in leasehold and tenancy roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on leasehold legislation and customer service best practices. We recommend practising common interview questions with a friend to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to improve processes or solve problems in previous roles. This will demonstrate your value and fit for the Leasehold & Tenancy Lead position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Leasehold & Tenancy Lead — London (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leasehold legislation and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Show Off Your Analytical Skills: Since this role requires excellent analytical skills, include examples of how you've used these in previous roles. We love seeing how you’ve tackled challenges and made data-driven decisions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Riverside Group
✨Know Your Leasehold Legislation
Make sure you brush up on your knowledge of leasehold legislation before the interview. Being able to discuss relevant laws and regulations confidently will show that you're serious about the role and understand the complexities involved in managing residential lettings.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to providing top-notch account management services.
✨Be Ready with Analytical Examples
Since the role requires strong analytical skills, come prepared with examples of how you've used data to make informed decisions or improve processes. This could be anything from analysing tenant feedback to optimising rental agreements—show them you can think critically!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, challenges they face in leasehold management, or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
