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- Tasks: Manage accounts for Home Ownership customers and oversee residential lettings.
- Company: The Riverside Group, a leading organisation in housing management.
- Benefits: Competitive salary, 28 days holiday, and flexible working options.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a difference by advocating for customer needs in a supportive environment.
- Qualifications: Relevant qualifications and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
The Riverside Group is seeking a Leasehold & Tenancy Officer in Greater London to provide account management for Home Ownership customers. You will manage the residential lettings process, ensure compliance with leasehold legislation, and advocate for customer needs while fostering strong relationships.
Ideal candidates should have relevant qualifications, excellent communication skills, and a focus on results. The role offers a competitive salary and benefits including 28 days holiday and flexible working options.
Leasehold & Tenancy Account Manager (Hybrid) employer: The Riverside Group
Contact Detail:
The Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold & Tenancy Account Manager (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those who work with leasehold and tenancy. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching The Riverside Group and their approach to customer service. Knowing their values will help you showcase how you can advocate for customers and manage relationships effectively.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent communication, consider doing mock interviews with friends or using online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Leasehold & Tenancy Account Manager (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and residential lettings. We want to see how your skills align with the needs of Home Ownership customers, so don’t be shy about showcasing relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about leasehold legislation and customer advocacy. We love seeing candidates who can communicate their enthusiasm and fit for the role.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Whether it’s through clear language or structured formatting, we want to see that you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at The Riverside Group
✨Know Your Leasehold Legislation
Make sure you brush up on the key aspects of leasehold legislation before your interview. Being able to discuss relevant laws and how they impact account management will show that you're serious about the role and understand the responsibilities involved.
✨Showcase Your Communication Skills
Since this role involves advocating for customer needs, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients or resolved conflicts in the past to demonstrate your strong communication skills.
✨Demonstrate Relationship-Building Abilities
Think of specific instances where you've built strong relationships in previous roles. Be ready to share these stories during the interview, as fostering relationships is key in this position. Highlight how you can connect with customers and colleagues alike.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the position and helps you gauge if the company culture aligns with your values. Ask about their approach to customer advocacy or how they measure success in this role.