At a Glance
- Tasks: Plan and schedule property services to ensure efficient operations and customer satisfaction.
- Company: Riverside, a leading housing association dedicated to enhancing communities.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Join a supportive team with a commitment to equal opportunities and community impact.
- Why this job: Make a real difference in people's lives while developing your career in the housing sector.
- Qualifications: Experience in housing, strong IT skills, and excellent communication abilities.
The predicted salary is between 32814 - 32814 £ per year.
You will be responsible for planning the schedule of operatives within the Property Services Operations. You will ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting your team leaders, managers and operational teams to achieve KPI’s. Although you may predominantly cover one area, you may be asked to support/cover other areas as the business needs.
The Property Services Planner will plan schedules and undertake any administrative tasks relating to the property services team, ensuring efficient and effective scheduling and delivery of repairs and compliance work.
About you
- Housing experience
- Good level IT skills and literacy
- Good communication skills, both oral and written
- Self‑motivated, resilient, assertive and confident
- Proven experience of excellent customer service skills
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. The role holder is expected to be committed to equal opportunities and to promote non‑discriminatory practices in all aspects of work undertaken.
Knowledge, Skills and Experience
- Essential Housing sector experience
- Good level IT skills and literacy
- Good communication skills, both oral and written
- Self‑motivated, resilient, assertive and confident
- Proven experience of excellent customer service skills
- Excellent time management, planning
Property Services Planner/Scheduler in Kent employer: The Riverside Group
Contact Detail:
The Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Planner/Scheduler in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Riverside. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, be ready to discuss your experience in planning and scheduling. Use examples that highlight your IT skills and customer service prowess.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just sit back. Follow up with a quick email or LinkedIn message to express your enthusiasm. It shows you’re genuinely interested and can set you apart from other candidates.
✨Tip Number 4
Prepare for the interview! Research Riverside’s values and think about how your experience aligns with their mission. Be ready to discuss how you can contribute to enhancing the everyday for customers in the property services team.
We think you need these skills to ace Property Services Planner/Scheduler in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Services Planner role. Highlight your housing experience and any relevant IT skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for our team. Don’t forget to mention your customer service experience!
Show Off Your Planning Skills: Since this role is all about scheduling, make sure to highlight any previous experience you have in planning or administration. We love seeing examples of how you've managed time effectively in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with Riverside!
How to prepare for a job interview at The Riverside Group
✨Know Your Stuff
Make sure you brush up on your housing sector knowledge. Understand the key responsibilities of a Property Services Planner and be ready to discuss how your experience aligns with the role. Familiarise yourself with Riverside's mission and values, as this will show your genuine interest in the company.
✨Show Off Your IT Skills
Since good IT skills are essential for this role, be prepared to talk about your experience with scheduling software or any relevant tools you've used. If possible, bring examples of how you've used technology to improve efficiency in previous roles.
✨Communicate Clearly
Strong communication skills are a must, so practice articulating your thoughts clearly and confidently. Think about examples where you've successfully communicated with team members or customers, especially in challenging situations. This will demonstrate your ability to handle the demands of the role.
✨Time Management is Key
As a Property Services Planner, you'll need excellent time management skills. Be ready to discuss how you've managed multiple tasks or projects in the past. Consider sharing specific strategies you use to prioritise your workload and ensure deadlines are met.