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- Tasks: Provide high-quality handyperson services, including repairs and maintenance for vulnerable customers.
- Company: Riverside, a leading not-for-profit social housing organisation.
- Benefits: Competitive salary, generous pension, 28 days holiday, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in maintenance, strong practical skills, and a valid UK driving licence.
- Other info: Ongoing training and development opportunities with a focus on inclusivity.
The predicted salary is between 30797 - 30797 £ per year.
Contract Type: Fixed-Term Contract, 12 months
Salary: £30,797 per annum
Working Hours: 40 Hours per week
Working Pattern: Monday to Friday
Location: Camden, London
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Handyperson:
- To provide a responsive and high-quality handyperson service across the organisation’s Care and Support portfolio, carrying out a range of minor repairs, maintenance, and safety checks in properties occupied by vulnerable customers.
- The role supports the delivery of safe, comfortable, and well-maintained living environments, while promoting dignity, independence, and respect for all residents.
About you:
- Proven experience in a general maintenance or handyperson role.
- Strong practical skills across a range of trades (basic joinery, plumbing, decorating, etc.).
- Understanding of working within environments that house vulnerable individuals.
- Excellent communication and interpersonal skills.
- Must hold a Valid UK Driving Licence.
Why Riverside?
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile:
- Deliver a wide range of handyperson and minor maintenance tasks across supported housing schemes and individual tenancies, including but not limited to:
- Basic plumbing repairs (e.g. fixing leaks, replacing taps or washers).
- Joinery tasks (e.g. fitting shelves, curtain rails, or grab rails).
- Decorating touch-ups and small painting jobs.
- Fitting safety equipment such as door chains, or window restrictors.
- General upkeep such as clearing gutters, adjusting doors, or re-fixing loose fittings.
- Respond promptly to repair and maintenance requests, ensuring work is completed safely, efficiently, and to a high standard.
- Work across multiple care and support schemes, travelling between sites as required.
- Demonstrate understanding and empathy when working with vulnerable adults, including those with physical disabilities, learning difficulties, mental health needs, or older persons.
- Carry out property health and safety checks (e.g. visual checks of communal areas, reporting hazards).
- Maintain accurate records of completed work, materials used, and time spent.
- Ensure safeguarding procedures are followed at all times, reporting any concerns immediately.
- Maintain company vehicles, tools, and equipment in good condition, reporting any defects.
- Represent the organisation professionally, providing a friendly and respectful service to all customers.
Additional Information:
- Uniform, vehicle, and PPE provided.
- The post holder may be required to work flexibly to meet service needs.
- Ongoing training and development opportunities will be provided, particularly in safeguarding and customer service for vulnerable groups.
Person specification:
Essential:- Proven experience in a general maintenance or handyperson role.
- Strong practical skills across a range of trades (basic joinery, plumbing, decorating, etc.).
- Understanding of working within environments that house vulnerable individuals.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage workload effectively.
- Full UK driving licence.
- DBS (Disclosure and Barring Service) check – Enhanced level required.
- Previous experience in supported housing, care, or social housing environments.
- Awareness of safeguarding and confidentiality procedures.
- Basic health and safety training (e.g. Manual Handling, Asbestos Awareness).
About Us:
Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Handyperson employer: The Riverside Group
Contact Detail:
The Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Handyperson
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in maintenance tasks before applying. Whether it's helping a friend with DIY or volunteering for community projects, showing that you can handle basic repairs will make you stand out.
✨Tip Number 2
Network like a pro! Reach out to people in the industry or join local community groups. You never know who might have a lead on a job or can give you insider tips about working at Riverside.
✨Tip Number 3
Be ready to chat! When you get an interview, be prepared to discuss your hands-on experience and how you've dealt with vulnerable individuals. Show them you understand the importance of empathy and communication in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining Riverside and making a difference in the community.
We think you need these skills to ace Handyperson
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in maintenance and handyperson roles. We want to see those practical skills shine through, so don’t hold back on showcasing your joinery, plumbing, and decorating expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Riverside. Share your passion for helping vulnerable individuals and how your skills can contribute to creating safe and comfortable living environments.
Showcase Your Communication Skills: Since you'll be working with residents, it’s crucial to demonstrate your excellent communication and interpersonal skills. Use examples in your application that highlight how you’ve effectively interacted with others in previous roles.
Apply Early!: Don’t wait until the last minute to submit your application. We might close applications before the deadline, so get your CV and cover letter in as soon as possible through our website to avoid disappointment!
How to prepare for a job interview at The Riverside Group
✨Know Your Stuff
Make sure you brush up on your practical skills and experience in maintenance. Be ready to discuss specific tasks you've completed, like plumbing repairs or joinery work. This will show that you have the hands-on experience they’re looking for.
✨Show Empathy
Since you'll be working with vulnerable individuals, it’s crucial to demonstrate your understanding and empathy during the interview. Share examples of how you've handled sensitive situations in the past, highlighting your communication skills and ability to connect with people.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you would handle specific repair requests or emergencies. Think about scenarios where you had to prioritise tasks or manage your time effectively, as this will showcase your problem-solving abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support their staff in dealing with challenging situations. This shows your genuine interest in the role and the organisation.
