At a Glance
- Tasks: Lead and inspire a care team to deliver compassionate services while ensuring quality standards.
- Company: Join Riverside, a forward-thinking organisation dedicated to exceptional care.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Flexible working hours with a focus on teamwork and collaboration.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and a passion for empowering others.
The predicted salary is between 37113 - 37113 € per year.
Contract Type: Permanent
Salary: £37,113.94 per annum
Working Hours: Full time 37.5 hours per week
Working Pattern: Monday–Sunday 9am‑5pm with alternate weekends
Location: Willowbrook, Washington
Role Overview
You will provide motivational leadership to empower and engage your team to deliver an outstanding service with compassion and respect, putting customers first and treating them with dignity while ensuring that essential CQC standards of quality and safety are achieved at all times.
Key Responsibilities
- Line manage a team and create a safe environment where colleagues can talk openly and honestly.
- Work together to set expectations and performance targets.
- Hold regular one-to-one sessions to reflect on achievements, performance and support individual personal wellbeing.
- Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential.
- Facilitate regular team meetings to update and empower your team to share ideas and best practice.
- Embrace reflective practice techniques so the team can learn from their experiences.
- Recognise, praise and acknowledge achievements of colleagues and team.
- Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives.
- Manage the service as per CQC and contractual requirements.
- Assist in reviewing contract performance annually, to ensure excellent outcomes are delivered for customers.
- Promote and implement care policies and procedures to ensure your team are effective and delivering a safe service at all times.
- Advise all relevant stakeholders of any changes to policies and procedures.
- Participate in the setting and management of service budgets, monitor spend by accessing the finance system and report any budget variances to the budget holder.
- Meet Riverside performance targets.
- Resource, plan and deliver a colleague rota that ensures all shifts are covered effectively.
- Recruit great people for your team, sourcing and engaging relief or agency workers as and when required.
- Devise, plan and deliver comprehensive induction and continuous development plans for your team.
- Implement and manage a robust medication procedure in line with national Safe Handling of Medication guidelines, overseeing the safe and effective administration, storage and prompting of prescribed medication to customers.
- Be responsible for cash handling, ordering goods, administration of monthly timesheets and raising and approving invoices, ensuring accurate record keeping.
- Produce reports and other written documentation as required to support contract delivery.
- Ensure compliance with Health therefore, the role holder is expected to maintain levels of confidentiality at all times.
- You will be required to work flexibly during the hours of operation.
- The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
Deputy Manager (Care) employer: The Riverside Group
At Riverside, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing and development of our staff. As a Deputy Manager (Care) in Willowbrook, Washington, you will benefit from comprehensive training and growth opportunities, alongside a competitive salary and a commitment to maintaining high standards of care. Join us in making a meaningful impact in the lives of our customers while working in a collaborative environment that values your contributions and fosters professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager (Care)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care sector. Attend local events, join online forums, or even reach out to current employees at Riverside. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and team management. Think about your past experiences and how they align with the role of Deputy Manager. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your passion for care! During interviews, share stories that highlight your commitment to customer dignity and safety. Let them see how you embody the values that Riverside stands for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Manager (Care)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Deputy Manager role. Use keywords from the job description to show we’re on the same page and you understand what we’re looking for.
Showcase Your Leadership Skills:Since this role is all about empowering and engaging a team, don’t forget to share examples of your leadership style. Tell us about times you’ve motivated others or created a positive work environment – we love hearing those stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your strengths without getting lost in the details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at The Riverside Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Deputy Manager (Care) role. Familiarise yourself with the key responsibilities and essential knowledge required. This will help you articulate how your experience aligns with their expectations and demonstrate your commitment to delivering outstanding service.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed teams in the past, focusing on how you've empowered colleagues, set performance targets, and facilitated open communication. This will show that you can create a safe and supportive environment.
✨Emphasise Your Commitment to Quality Care
Highlight your understanding of CQC standards and how you've ensured compliance in previous roles. Be ready to discuss specific instances where you've implemented care policies or improved service delivery, as this will demonstrate your dedication to maintaining high-quality care.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and how they measure success in the role. This not only shows your interest but also helps you assess if the company is the right fit for you.
