At a Glance
- Tasks: Ensure resident safety and provide top-notch customer service as a Concierge & Security Assistant.
- Company: Join a leading housing association committed to community well-being.
- Benefits: Enjoy competitive pay, generous benefits, and flexible part-time hours.
- Why this job: Make a real difference in residents' lives while developing valuable skills.
- Qualifications: Basic IT skills and previous customer service experience required.
- Other info: Work in a diverse team and enjoy a fulfilling role.
The predicted salary is between 12 - 16 £ per hour.
A leading housing association is looking for a part-time Concierge and Security Assistant in East Midlands. You will be responsible for ensuring the safety and security of the residents while providing high-quality customer service.
Key responsibilities include:
- Acting as the primary contact in reception
- Implementing security systems
- Working with a diverse team
Basic IT proficiency and customer service experience are essential. Join us for a fulfilling role with competitive pay and generous benefits.
Concierge & Security Assistant (Part‑Time, 2–10pm) employer: The Riverside Group
Contact Detail:
The Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge & Security Assistant (Part‑Time, 2–10pm)
✨Tip Number 1
Make sure you know the ins and outs of the housing association's values and mission. When you get to the interview, show us how your customer service experience aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice your responses to common interview questions, especially those related to security and customer service. We want you to feel confident and ready to showcase your skills when it’s your turn to shine!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows your interest in the role and helps us see that you’re genuinely keen on being part of the team. Plus, it gives you a chance to find out if this is the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your enthusiasm for the Concierge and Security Assistant role, so let’s make it happen!
We think you need these skills to ace Concierge & Security Assistant (Part‑Time, 2–10pm)
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any previous customer service experience. We want to see how you've gone above and beyond to help others, as this role is all about providing top-notch service to our residents.
Be Clear About Your IT Proficiency: Since basic IT skills are a must for this position, don’t forget to mention any relevant tech experience you have. Whether it’s using security systems or handling reception software, we want to know you’re comfortable with the tools of the trade.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for in a Concierge and Security Assistant.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application!
How to prepare for a job interview at The Riverside Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Concierge and Security Assistant. Familiarise yourself with basic security protocols and customer service best practices. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves high-quality customer service, think of specific examples from your past experiences where you excelled in this area. Be ready to discuss how you handled difficult situations or went above and beyond for a resident or customer.
✨Demonstrate Team Spirit
Working with a diverse team is crucial in this position. Prepare to talk about your experience collaborating with others and how you contribute to a positive team environment. Highlight any instances where you helped resolve conflicts or supported your colleagues.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presenting yourself well, especially in a role that involves interacting with residents.