Job Title: Electrical Compliance Officer
Contract Type: Permanent
Salary: £50,758.45 per annum
Working Hours: 35 Hours per week
Working Pattern: Monday – Friday, Hybrid
Location: Camden, London
Key Responsibilities
- Ensure all electrical installations, repairs, and compliance inspections meet statutory, regulatory, and Riverside’s quality standards.
- Conduct compliance audits across domestic and communal electrical teams, covering all building services electrical systems, including associated trades.
- Audit and verify work of Riverside’s Direct Labour Organisation (DLO) electricians and external contractors.
- Act as primary liaison for third‑party auditors, supporting independent audits and ensuring findings are implemented.
- Identify non‑compliance issues and safety risks, working with teams to implement and track corrective actions.
- Support the contract management team in assessing contractor performance and ensuring service level agreements (SLAs) are met.
- Provide training and technical guidance to electricians and contractors to improve work quality and compliance.
- Maintain detailed audit reports and compliance records, identifying trends and driving continuous improvement.
- Protect Riverside’s DLO NICEIC registration by ensuring compliance with all necessary regulatory standards and implementing corrective actions as required.
Key Tasks
- Carry out inspection, testing and certification of gas installations.
- Conduct site visits and inspections of completed electrical works.
- Review EICRs, PAT testing records, emergency lighting logs, and direct hot water cylinder maintenance records.
- Investigate electrical complaints and incidents, ensuring remedial actions are taken.
- Support contractor review meetings and performance monitoring.
- Facilitate third‑party audits, implementing recommendations from external compliance reports.
- Prepare detailed audit reports, summarising findings, risks and corrective actions.
- Collaborate with colleagues on gas‑related incident investigations or complaints.
- Investigate and resolve complaints (informal and formal) and expressions of dissatisfaction with the service; respond to customers within published service standards.
- Analyse and capture lessons learned, share them with senior management and wider administrative teams, review processes to avoid similar occurrences and arrange additional training if required.
- Ensure compliance with the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.
- Participate in out of hours rota for repairs and maintenance services on a regular basis.
Person Specification – Essential
- Fully qualified electrician with experience in compliance auditing.
- Eligibility as NICEIC Registration Electrical Qualifying Supervisor.
- City and Guilds 2391 – Inspection and Testing, or equivalent.
- Level 3 NVQ in Electrotechnical Services, or equivalent.
- City and Guilds 2382‑22 (or equivalent) BS 7671 (Latest Edition).
- Part P.
- Experience auditing and managing compliance for a full cross‑section of building services electrical systems, including EICRs, emergency lighting, PAT testing, electrical heating systems and direct hot water cylinders.
- Strong grounded knowledge of BS 7671 Wiring Regulations, Electricity at Work Regulations 1989, IET Code of Practice for Electrical Safety Management, Health & Safety at Work Act 1974.
- Experience in contractor performance audits and compliance assessments.
- Strong technical report writing and analytical skills for documenting audit findings.
- Ability to liaise with third‑party auditors and regulatory bodies (e.g. NICEIC).
- Understanding of NICEIC requirements and the need to maintain Riverside’s NICEIC registration.
- Excellent diagnostic and problem‑solving skills.
- Strong communication and interpersonal skills.
- Good time‑management, planning and organisational skills.
- Proficient with IT systems (e.g. Microsoft Office, auditing software).
- Full UK Driving Licence.
Person Specification – Desirable
- Experience working in social housing, DLO operations, or compliance management for multi‑trade teams.
- NICEIC‑approved status or experience working with accredited compliance schemes.
- Knowledge of compliance management software and audit tracking systems.
- Experience delivering technical training and best practice workshops.
- Awareness of CDM regulations and building compliance frameworks.
- Health and Safety qualifications such as IOSH, SMSTS or SSSTS.
- Microgeneration Certification Scheme (MCS) accreditation: Solar PV, battery storage, wind turbines and CHP.
- Level 4 Certificate in Electrical Safety Management in Social Housing.
- Professional membership of a relevant industry body (e.g. IET).
Diversity and Inclusion
We are inclusive. We value diversity in all its forms, fostering a workplace where all individuals are respected, empowered and heard. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. The role also falls under our Ethnic Diversity guaranteed interview scheme; if you are ethnically diverse and demonstrate you meet the minimum criteria, you will be guaranteed an interview.
Benefits
- Competitive pay and generous pension.
- 28 days holiday plus bank holidays.
- Flexible working options available.
- Investment in learning, personal development and technology.
- A wide range of benefits.
