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- Tasks: Support vulnerable individuals in a housing service, ensuring their safety and wellbeing.
- Company: Riverside, a leading not-for-profit social housing organisation.
- Benefits: Competitive pay, generous pension, and investment in your personal development.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience with vulnerable people and strong communication skills.
- Other info: Flexible shifts and a commitment to diversity and inclusion.
The predicted salary is between 13 - 16 £ per hour.
Salary: £14.44 per hour
Working Hours: As and when required
Location: Arlington, Camden
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.
The difference you will make as a Casual Support Assistant:
- You will contribute to the day-to-day running of one of our supported housing services.
- The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
Responsibilities:
- Engaging with customers daily to build their trust and encourage them to take part in various activities within the service and wider community.
- Working with customers to raise their awareness of local services and facilities to ensure they have access to training, education, and work.
- Carry out support planning and risk assessments for high need customers with the support of a Support Officer.
- Working with the Specialist Support Officer to arrange and facilitate group sessions or activities.
- Collaborating with relevant community agencies to ensure customers receive appropriate advice and support.
- Ensuring that key performance targets are met and that all customer records are up to date.
About You:
- We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.
Qualifications:
- Experience of working with vulnerable people with a range of needs in a support capacity.
- Good communication skills and the ability to engage with and respect the needs of vulnerable people.
- Excellent team working skills.
- Housing sector knowledge.
- Strong IT skills to manage and maintain administration and recording systems.
- Excellent team player who can work flexibly to meet business requirements.
- Flexibility to cover shifts, sometimes at short notice.
Why Riverside?
One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension.
- Investment in your learning, personal development and technology.
- A wide range of benefits.
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
About Us:
Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Casual - Support Assistant in Camden Town employer: The Riverside Group
Contact Detail:
The Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual - Support Assistant in Camden Town
✨Tip Number 1
Get to know Riverside! Before your interview, do a bit of research about our values and the work we do. This will help you connect with us and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Support Assistant, you'll need to engage with customers daily. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Be flexible and ready to adapt! We love team players who can jump in when needed. Highlight any past experiences where you've had to think on your feet or adjust to changing situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to be part of our Riverside community right from the start.
We think you need these skills to ace Casual - Support Assistant in Camden Town
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make it personal! Share why you’re excited about the role and how your values align with Riverside's mission. This is your chance to show us your personality and passion for making a difference.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to highlight your experience working with vulnerable people and any relevant skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Team Spirit: Since we value teamwork, make sure to include examples of how you've successfully worked in a team before. Whether it’s through group projects or community work, let us know how you collaborate and support others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Riverside family!
How to prepare for a job interview at The Riverside Group
✨Know Your Stuff
Before the interview, make sure you understand Riverside's mission and values. Familiarise yourself with their work in supported housing and how they engage with vulnerable people. This will show your genuine interest and help you connect your experiences to their goals.
✨Showcase Your Skills
Prepare specific examples from your past experiences where you've successfully engaged with vulnerable individuals or worked as part of a team. Highlight your communication skills and any relevant IT skills that can help manage customer records effectively.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your problem-solving abilities and how you would handle various situations with customers. Think about how you would approach support planning or risk assessments, and be ready to discuss your thought process.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role. You might ask about the types of activities you could facilitate or how the team collaborates with community agencies. This demonstrates your proactive attitude and eagerness to contribute.
