At a Glance
- Tasks: Support the day-to-day running of a supported housing service and ensure customer wellbeing.
- Company: Riverside, a Disability Confident Employer with a commitment to equal opportunities.
- Benefits: Competitive salary, generous pension, 25 days holiday, and investment in your personal development.
- Other info: Dynamic work environment with a rolling rota and opportunities for growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in customer-facing roles and understanding of supporting vulnerable individuals.
The predicted salary is between 26227 - 26227 £ per year.
Job Overview
Contract Type: Permanent
Salary: £26,227.50 per annum
Working Hours: 37.5 Hours per week
Working Pattern: 7 day working pattern that includes bank holidays and some weekends. On a rolling rota and work a mixture of 7am-3pm and 2pm-10pm shifts.
Location: The Quays, Sittingbourne
Responsibilities
- You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care.
- The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
- Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.
- You will log all incidents to make sure we have an accurate record of events.
- When a customer leaves, you will clean and prepare their room, ready for the next occupant.
Qualifications
- Experience of working with people in a customer‑facing environment.
- Understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
- Basic administrative and IT skills and attention to detail are required to maintain records and in‑house systems.
Equal Opportunities
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Benefits
- Competitive pay & generous pension
- 25 days holidays plus bank holidays
- Investment in your learning, personal development and technology
- A wide range of benefits
Support AssistantContract in Sittingbourne employer: The Riverside Group Limited
At Riverside, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises the wellbeing of both our staff and the vulnerable individuals we serve. Located in The Quays, Sittingbourne, we provide competitive pay, generous holiday allowances, and a commitment to personal development, ensuring that our Support Assistants have the resources and opportunities to thrive in their roles. Join us to make a meaningful impact while enjoying a fulfilling career in a dynamic environment.
Contact Details:
The Riverside Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support AssistantContract in Sittingbourne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support roles. Think about your experiences and how they relate to the job description – this will help you stand out!
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your commitment to supporting vulnerable people. This will resonate with employers looking for someone who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Support AssistantContract in Sittingbourne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer-facing roles and any relevant understanding of supporting vulnerable people. We want to see how your background aligns with the responsibilities of the Support Assistant role.
Showcase Your Skills:Don’t forget to mention your basic administrative and IT skills! Attention to detail is key for maintaining records, so give us examples of how you've demonstrated this in previous roles.
Be Authentic:If you have personal experiences that relate to the role, feel free to share them! We value lived experiences and how they can contribute to understanding our customers' needs better.
Apply Early:Remember, applications may close before the deadline, so don’t wait around! Head over to our website and submit your application as soon as you can to ensure you’re considered for this fantastic opportunity.
How to prepare for a job interview at The Riverside Group Limited
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Support Assistant. Familiarise yourself with the day-to-day tasks, like supporting customers and logging incidents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Think about your past experiences in customer-facing roles or any relevant personal experiences. Be ready to share specific examples of how you've supported vulnerable people or handled challenging situations. This will demonstrate your empathy and understanding of the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with emergency services or supporting a customer in distress. Practise your responses to these scenarios so you can articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
