At a Glance
- Tasks: Join our Palm Court team to deliver a magical Afternoon Tea experience.
- Company: The Ritz London, a luxurious hotel known for opulence and exceptional service.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Unique 4 days on, 3 days off schedule with great career development opportunities.
- Why this job: Be part of a prestigious team and create memorable experiences for guests.
- Qualifications: Experience in a 5* property and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world‑renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Waiter or Waitress.
KEY RESPONSIBILITIESOur Palm Court team is responsible for the smooth and efficient running of our Afternoon Tea service, including preparing for the service, delivering each course with the Chef De Rang, preparing mise en place, and collecting any items needed from the kitchen, all while ensuring all Ritz London standards are reached while assisting our clients. This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00 AM – 10:00 PM.
ENTRY REQUIREMENTS- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language
- Ability to display a polite and professional attitude to internal and external guests
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme
- Training Fund Assistance
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Afternoon Tea Waiter/ Waitress - The Ritz - Palm Court in London employer: The Ritz
The Ritz London is an exceptional employer, offering a luxurious work environment in the heart of the city, where employees are encouraged to create memorable experiences for guests. With a unique 4 days on, 3 days off schedule, competitive salary, and extensive benefits including learning and development opportunities, employee discounts, and a supportive work culture, The Ritz fosters both personal and professional growth. Join our dedicated team at Palm Court and be part of a prestigious establishment that values excellence and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Tea Waiter/ Waitress - The Ritz - Palm Court in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on openings at places like The Ritz, and a personal recommendation can really boost your chances.
✨Tip Number 2
Show up in style! If you’re near The Ritz, pop in and ask to speak with a manager. Dress smartly and be ready to chat about your passion for customer service. It shows initiative and can leave a lasting impression.
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions related to customer service and teamwork. We want you to feel confident and ready to showcase your skills, especially under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at The Ritz. Don’t forget to highlight your relevant experience!
We think you need these skills to ace Afternoon Tea Waiter/ Waitress - The Ritz - Palm Court in London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests at The Ritz.
Highlight Relevant Experience:Make sure to mention any previous experience in a 5-star property or similar roles. We love seeing how your background aligns with the responsibilities of an Afternoon Tea Waiter/Waitress, so don’t hold back!
Be Professional and Polite:Your written application is your first impression, so keep it professional. Use polite language and ensure your spelling and grammar are spot on. This reflects the high standards we uphold at The Ritz.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Palm Court team!
How to prepare for a job interview at The Ritz
✨Know Your Stuff
Before the interview, make sure you know all about The Ritz and its Afternoon Tea service. Familiarise yourself with the menu, the history of the hotel, and what makes their service unique. This shows your genuine interest and helps you stand out.
✨Show Off Your Customer Service Skills
Since this role is all about creating memorable experiences, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a guest or handled a tricky situation with grace.
✨Stay Calm Under Pressure
Working in a busy environment like The Ritz means you'll need to keep your cool. Prepare for questions that assess how you handle stress and multitasking. You might want to practice scenarios where you had to juggle multiple tasks while maintaining high standards.
✨Dress to Impress
First impressions matter, especially in a luxury setting. Dress smartly and professionally for your interview. It reflects your understanding of the hotel's standards and shows that you take the opportunity seriously.
