At a Glance
- Tasks: Join our Palm Court team to deliver a magical Afternoon Tea experience.
- Company: The Ritz London, a symbol of luxury and excellence.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Unique 4 days on, 3 days off schedule with great career development opportunities.
- Why this job: Be part of a prestigious team and create unforgettable moments for guests.
- Qualifications: Experience in a 5* property and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Commis Waiter or Waitress.
KEY RESPONSIBILITIESOur Palm Court team is responsible for the smooth and efficient running of our Afternoon Tea service, including preparing for the service, delivering each course with the Chef De Rang, preparing mise en place, and collecting any items needed from the kitchen, all while ensuring all The Ritz London standards are reached while assisting our clients. This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00AM – 10:00PM.
ENTRY REQUIREMENTS- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language
- Ability to display a polite and professional attitude to internal and external guests
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme
- Training Fund Assistance
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Afternoon Tea Commis Waiter/ Waitress - The Ritz - Palm Court in London employer: The Ritz
The Ritz London is an exceptional employer, offering a luxurious work environment in the heart of the city, where employees are encouraged to create memorable experiences for guests. With a unique 4 days on, 3 days off schedule, competitive salary, and extensive benefits including learning and development opportunities, employee discounts, and a supportive work culture, The Ritz fosters both personal and professional growth. Join our dedicated team at Palm Court and be part of a prestigious establishment that values excellence and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Tea Commis Waiter/ Waitress - The Ritz - Palm Court in London
✨Tip Number 1
Get to know The Ritz and its culture! Before your interview, do a bit of research on the hotel’s history and values. This will help you connect with the team and show that you're genuinely interested in being part of their magical experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations or provide exceptional service. Role-playing these situations can help you feel more confident when it comes to impressing the interviewers.
✨Tip Number 3
Dress to impress! Since you’re applying for a position at a luxury hotel, make sure you look polished and professional. Your appearance can say a lot about your attention to detail and respect for the establishment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Afternoon Tea Commis Waiter/ Waitress - The Ritz - Palm Court in London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests at The Ritz.
Highlight Relevant Experience:Make sure to mention any previous experience in a 5-star property or similar roles. We love seeing how your background aligns with the responsibilities of the Afternoon Tea Commis Waiter/Waitress position.
Be Professional and Polite:Your written application should reflect the professional attitude we expect at The Ritz. Use polite language and ensure your spelling and grammar are spot on – it’s all part of making a great first impression!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our Palm Court team.
How to prepare for a job interview at The Ritz
✨Know Your Stuff
Familiarise yourself with The Ritz London and its Afternoon Tea service. Understand the menu, the history, and what makes it special. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This is crucial for a position that revolves around creating memorable experiences.
✨Demonstrate Team Spirit
The Palm Court team thrives on collaboration. Be ready to discuss how you work well in a team, especially under pressure. Share specific instances where you supported colleagues or contributed to a positive team environment.
✨Dress to Impress
Since you're applying for a prestigious establishment, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the luxury service industry and shows that you take the opportunity seriously.
