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- Tasks: Deliver exceptional service and support the restaurant team in a luxurious setting.
- Company: Join the prestigious Ritz London, known for its opulence and Michelin star dining.
- Benefits: Competitive salary, 28 holidays, free meals, and wellness treatments.
- Other info: Enjoy social events, training opportunities, and a supportive team culture.
- Why this job: Be part of a magical experience and develop your skills in a 5-star environment.
- Qualifications: Experience in fine dining is a plus; excellent customer service skills required.
The predicted salary is between 22000 - 26000 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Ritz Restaurant Department as a Commis Waiter/Waitress. The ideal candidate will be dedicated to providing outstanding service to our guests while upholding The Ritz London's 5-star luxury standards. As a Commis Waiter/Waitress, you will be responsible for the running of dishes and supporting the Chef De Rang and Head Waiter teams. Duties also involve taking pride in the care of the restaurant, down to the finest and most minute details, including:
- Polishing all silver, china, and glassware before and after each service;
- Counting and separating soiled or damaged linen and preparing fresh linens before each service;
- Ensuring the restaurant is diligently vacuumed before each service;
- Ensuring the coffee, tea, and milk pots are carefully cleaned after each use;
- Undertaking reasonable requests to support the function of the kitchen and restaurant teams.
ENTRY REQUIREMENTS
- Relevant experience in a 5-Star or fine dining property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests
OUR BENEFITS
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme for Ritz goods and external providers
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- CODE Hospitality App
- Wellness treatments: massage, chiropody and more
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme (£600)
- Training Fund Assistance
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Commis Waiter/ Waitress - The Ritz London in City of Westminster employer: The Ritz
Contact Detail:
The Ritz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commis Waiter/ Waitress - The Ritz London in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Ritz London. Familiarise yourself with the atmosphere and the service style. This will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with guests. Role-play with a friend or family member to get comfortable with responding to various situations. Remember, outstanding service is key at The Ritz!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you’re looking sharp. A polished appearance reflects your attention to detail, which is super important in a luxury setting like The Ritz.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Commis Waiter/ Waitress - The Ritz London in City of Westminster
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for providing outstanding service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Highlight Relevant Experience: If you've worked in a 5-star or fine dining environment before, make sure to mention it! We love seeing candidates who understand the high standards we uphold at The Ritz London, so don’t be shy about showcasing your relevant experience.
Be Detail-Oriented: Since the role involves taking care of the restaurant down to the finest details, emphasise your attention to detail in your application. Whether it's polishing silverware or ensuring everything is spotless, show us that you take pride in your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ritz London. Don’t miss out!
How to prepare for a job interview at The Ritz
✨Know Your Venue
Before your interview, take some time to research The Ritz London. Familiarise yourself with its history, values, and the type of service they provide. This will not only impress your interviewers but also help you understand how you can contribute to their 5-star luxury standards.
✨Showcase Your Service Skills
As a Commis Waiter/Waitress, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Be ready to discuss how you handle pressure and maintain professionalism, especially in a fine dining environment.
✨Attention to Detail
The Ritz prides itself on meticulous attention to detail. During the interview, highlight your ability to notice the little things that make a big difference, like ensuring silverware is polished or linens are fresh. You might even want to mention any relevant experience you have in maintaining high standards in previous roles.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! This shows your genuine interest in the role and the establishment. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Commis Waiter/Waitress at The Ritz. It’s a great way to demonstrate your enthusiasm and commitment.