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- Tasks: Serve luxurious Afternoon Tea and create memorable experiences for guests.
- Company: The Ritz London, a symbol of opulence and excellence.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Unique 4 days on, 3 days off schedule with opportunities for growth.
- Why this job: Join a prestigious team and enhance your hospitality skills in a stunning environment.
- Qualifications: Experience in a 5-star setting and excellent customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Waiter or Waitress.
KEY RESPONSIBILITIESOur Palm Court team is responsible for the smooth and efficient running of our Afternoon Tea service, including preparing for the service, delivering each course with the Chef De Rang, preparing mise en place, and collecting any items needed from the kitchen, all while ensuring all The Ritz London standards are reached while assisting our clients. This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00AM – 10:00PM.
ENTRY REQUIREMENTS- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language
- Ability to display a polite and professional attitude to internal and external guests
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme
- Training Fund Assistance
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Afternoon Tea Waiter/ Waitress - The Ritz - Palm Court in City of Westminster employer: The Ritz
Contact Detail:
The Ritz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Afternoon Tea Waiter/ Waitress - The Ritz - Palm Court in City of Westminster
✨Tip Number 1
Get to know The Ritz and its vibe! Before your interview, spend some time understanding the hotel's history and values. This will help you connect with the team and show that you're genuinely interested in being part of their magical experience.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as an Afternoon Tea Waiter or Waitress and how you'd handle them. Being able to demonstrate your ability to stay calm under pressure will definitely impress the hiring team.
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you look sharp and professional. First impressions matter, especially in a luxury setting like The Ritz, so put your best foot forward!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at The Ritz. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Afternoon Tea Waiter/ Waitress - The Ritz - Palm Court in City of Westminster
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for providing excellent customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests at The Ritz.
Tailor Your Experience: Make sure to highlight any relevant experience you've had in a 5-star environment. We love seeing how your past roles have prepared you for the unique challenges of working in our Palm Court team.
Be Professional and Polite: Your written application should reflect the professional attitude we expect from our team. Use polite language and ensure your spelling and grammar are spot on – it’s all part of making a great first impression!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Ritz London.
How to prepare for a job interview at The Ritz
✨Know Your Stuff
Before the interview, make sure you research The Ritz and its Afternoon Tea service. Familiarise yourself with their menu, the history of the hotel, and what makes their service unique. This will show your genuine interest and help you stand out.
✨Dress to Impress
Given the opulence of The Ritz, your appearance matters. Dress smartly and professionally for the interview. A polished look reflects your understanding of the high standards expected in a luxury environment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service, especially in high-pressure situations. Highlight how you maintained professionalism and a positive attitude, as this is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the training process. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.