Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Palm Court team to deliver a magical Afternoon Tea experience.
- Company: The Ritz London, a symbol of luxury and excellence.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Unique 4 days on, 3 days off schedule with great career development opportunities.
- Why this job: Be part of a prestigious team and create unforgettable moments for guests.
- Qualifications: Experience in a 5* property and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Commis Waiter or Waitress.
KEY RESPONSIBILITIESOur Palm Court team is responsible for the smooth and efficient running of our Afternoon Tea service, including preparing for the service, delivering each course with the Chef De Rang, preparing mise en place, and collecting any items needed from the kitchen, all while ensuring all The Ritz London standards are reached while assisting our clients. This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00AM – 10:00PM.
ENTRY REQUIREMENTS- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language
- Ability to display a polite and professional attitude to internal and external guests
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme
- Training Fund Assistance
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Afternoon Tea Commis Waiter/ Waitress - The Ritz - Palm Court in City of Westminster employer: The Ritz
Contact Detail:
The Ritz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Afternoon Tea Commis Waiter/ Waitress - The Ritz - Palm Court in City of Westminster
✨Tip Number 1
Get to know The Ritz and its vibe! Before your interview, spend some time researching the hotel’s history and values. This will help you connect with the team and show that you're genuinely interested in being part of their magical experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult guests or busy shifts. Role-playing these situations can help you feel more confident and prepared for the fast-paced environment at The Ritz.
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you’re looking sharp and professional. First impressions matter, especially in a luxury setting like The Ritz, so show them you mean business!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the modern hospitality world.
We think you need these skills to ace Afternoon Tea Commis Waiter/ Waitress - The Ritz - Palm Court in City of Westminster
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for providing excellent customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests at The Ritz.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight relevant experience in a 5-star environment. We love seeing how your skills align with the key responsibilities of the Afternoon Tea Commis Waiter/Waitress role.
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality come through in your application. A polite and friendly tone can make a big difference and show us you’d fit right in with our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at The Ritz
✨Know Your Stuff
Before the interview, make sure you know all about The Ritz and its Afternoon Tea service. Familiarise yourself with the menu, the history of the hotel, and what makes their service unique. This shows your genuine interest and helps you stand out.
✨Dress to Impress
Since you're applying for a role in a luxury environment, your appearance matters. Dress smartly and professionally for the interview. It reflects your understanding of the standards expected at The Ritz and sets a positive tone from the start.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a guest. This will demonstrate your ability to create memorable experiences, which is key for this role.
✨Stay Calm Under Pressure
The role requires working under pressure, so be ready to discuss how you handle stressful situations. Share strategies you use to stay organised and focused, especially during busy service times. This will reassure them that you can thrive in a fast-paced environment.