At a Glance
- Tasks: Deliver a magical Afternoon Tea experience in a luxurious setting.
- Company: Join the iconic Ritz London, known for its opulence and excellence.
- Benefits: Competitive salary, 28 holidays, and instant rewards for your hard work.
- Other info: Enjoy a unique 4 days on, 3 days off schedule.
- Why this job: Be part of a prestigious team and create unforgettable moments for guests.
- Qualifications: Experience in luxury hospitality and excellent customer service skills.
The predicted salary is between 24000 - 30000 € per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world‑renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues. We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Waiter or Waitress.
KEY RESPONSIBILITIES
- Our Palm Court team is responsible for the smooth and efficient running of our Afternoon Tea service, including preparing for the service, delivering each course with the Chef De Rang, preparing mise en place, and collecting any items needed from the kitchen, all while ensuring all Ritz London standards are reached while assisting our clients.
This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00 AM – 10:00 PM.
ENTRY REQUIREMENTS
- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language
- Ability to display a polite and professional attitude to internal and external guests
OUR BENEFITS
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning
Afternoon Tea Waiter/ Waitress - The Ritz - Palm Court employer: The Ritz
The Ritz London is an exceptional employer, offering a luxurious work environment in the heart of the city, where employees are encouraged to create memorable experiences for guests. With a unique 4 days on, 3 days off schedule, competitive salary, and generous holiday allowance, staff enjoy a balanced work-life dynamic while benefiting from ongoing training and recognition schemes that foster personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Tea Waiter/ Waitress - The Ritz - Palm Court
✨Tip Number 1
Get to know the Ritz vibe! Before your interview, spend some time understanding what makes The Ritz special. Familiarise yourself with their Afternoon Tea service and the overall experience they offer. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences, think of examples from your past where you've gone above and beyond for a guest. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! When you come in for your interview, make sure you look sharp and professional. First impressions matter, especially in a luxury setting like The Ritz. Show us that you understand the importance of presentation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our team at The Ritz. We can’t wait to see your application!
We think you need these skills to ace Afternoon Tea Waiter/ Waitress - The Ritz - Palm Court
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating memorable experiences for guests, especially in a prestigious setting like The Ritz.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight any relevant experience in 5-star properties and showcase your customer service skills. We appreciate when applicants take the time to align their experience with what we’re looking for.
Be Professional Yet Personable:While we want you to be professional in your application, don’t forget to let your personality shine through! A polite and friendly tone can make a big difference, as we value a warm approach to guest interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Palm Court team!
How to prepare for a job interview at The Ritz
✨Know Your Stuff
Familiarise yourself with The Ritz and its Afternoon Tea service. Understand the menu, the history, and what makes it special. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This is crucial for a position that revolves around creating memorable experiences.
✨Practice Under Pressure
Since the role requires working under pressure, consider doing mock interviews or role-playing scenarios where you have to think on your feet. This will help you demonstrate your ability to stay calm and organised during busy service times.
✨Dress to Impress
Given the opulence of The Ritz, make sure you dress smartly for your interview. A polished appearance reflects your understanding of the hotel's standards and shows that you take the opportunity seriously.
