At a Glance
- Tasks: Join our Palm Court team to deliver a magical Afternoon Tea experience.
- Company: The Ritz London, a symbol of luxury and excellence.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Unique 4 days on, 3 days off schedule with great career development opportunities.
- Why this job: Be part of a prestigious team and create unforgettable moments for guests.
- Qualifications: Experience in a 5-star environment and excellent customer service skills.
The predicted salary is between 22000 - 26000 € per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues. We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Commis Waiter or Waitress.
KEY RESPONSIBILITIES
- Our Palm Court team is responsible for the smooth and efficient running of our Afternoon Tea service, including preparing for the service, delivering each course with the Chef De Rang, preparing mise en place, and collecting any items needed from the kitchen, all while ensuring all The Ritz London standards are reached while assisting our clients.
This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00AM – 10:00PM.
ENTRY REQUIREMENTS
- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language
- Ability to display a polite and professional attitude to internal and external guests
OUR BENEFITS
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme
- Training Fund Assistance
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Afternoon Tea Commis Waiter/ Waitress - The Ritz - Palm Court employer: The Ritz
The Ritz London is an exceptional employer, offering a luxurious work environment in the heart of the city, where employees are encouraged to create memorable experiences for guests. With a unique 4 days on, 3 days off schedule, competitive salary, and extensive benefits including learning and development opportunities, employee discounts, and social events, The Ritz fosters a supportive and dynamic work culture that prioritises both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Tea Commis Waiter/ Waitress - The Ritz - Palm Court
✨Tip Number 1
Get to know The Ritz and its vibe! Before your interview, spend some time researching the hotel’s history and values. This will help you connect with the team and show that you're genuinely interested in being part of their magical experience.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences, think of examples from your past where you've gone above and beyond for a guest. We want to hear those stories during your chat!
✨Tip Number 3
Dress to impress! When you come in for your interview, make sure you’re looking sharp and professional. It’s a reflection of how you’ll present yourself to guests at The Ritz, so let your style shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fabulous team at The Ritz London.
We think you need these skills to ace Afternoon Tea Commis Waiter/ Waitress - The Ritz - Palm Court
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests at The Ritz.
Highlight Relevant Experience:Make sure to mention any previous experience in a 5-star property or similar roles. We love seeing how your background aligns with the responsibilities of the Afternoon Tea Commis Waiter/Waitress position.
Be Professional and Polite:Your written application should reflect the polite and professional attitude we expect from our team. Use clear language and maintain a respectful tone throughout your application to impress us right from the start.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Ritz London!
How to prepare for a job interview at The Ritz
✨Know Your Stuff
Familiarise yourself with The Ritz London and its Afternoon Tea service. Understand the menu, the history, and what makes it special. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This is crucial for a position that revolves around creating memorable experiences.
✨Practice Under Pressure
Since the role requires working under pressure, consider doing mock interviews or role-playing scenarios where you have to think on your feet. This will help you demonstrate your organisational skills and ability to stay calm during busy periods.
✨Dress to Impress
Given the luxurious environment of The Ritz, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hotel's standards and shows that you take the opportunity seriously.
