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- Tasks: Join our Palm Court team to deliver a magical Afternoon Tea experience.
- Company: The Ritz London, a symbol of luxury and excellence.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Unique 4 days on, 3 days off schedule with great career development opportunities.
- Why this job: Be part of a prestigious hotel and create unforgettable moments for guests.
- Qualifications: Experience in a 5* property and excellent customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Commis Waiter or Waitress.
KEY RESPONSIBILITIESOur Palm Court team is responsible for the smooth and efficient running of our Afternoon Tea service, including preparing for the service, delivering each course with the Chef De Rang, preparing mise en place, and collecting any items needed from the kitchen, all while ensuring all The Ritz London standards are reached while assisting our clients. This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00AM – 10:00PM.
ENTRY REQUIREMENTS- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language
- Ability to display a polite and professional attitude to internal and external guests
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme
- Training Fund Assistance
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Hotel Staff in London employer: The Ritz London
Contact Detail:
The Ritz London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff in London
✨Tip Number 1
Get to know the company! Research The Ritz London and its values. When you walk in for an interview, show us that you understand what makes our hotel special and how you can contribute to that magical experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations or create memorable moments for guests. We want to see how you shine under pressure, so be ready to share examples!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury setting like ours. Make sure you look polished and professional when you come in for your interview. It shows us you care about the role and the standards we uphold.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our team at The Ritz London right from the start.
We think you need these skills to ace Hotel Staff in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re excited about creating magical experiences for our guests at The Ritz London!
Tailor Your CV: Make sure your CV highlights relevant experience in 5-star properties. We love seeing how your skills align with our high standards, so don’t be shy about showcasing your customer service expertise!
Be Professional Yet Friendly: In your written application, strike a balance between professionalism and warmth. We’re looking for team members who can maintain a polite attitude while also being approachable and friendly to our guests.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at The Ritz London
✨Know Your Venue
Before the interview, take some time to research The Ritz London. Familiarise yourself with its history, values, and what makes it stand out in the luxury hotel sector. This knowledge will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Showcase Your Customer Service Skills
As a potential Afternoon Tea Commis Waiter or Waitress, demonstrating excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. This will show that you understand the importance of creating memorable experiences.
✨Practice Under Pressure
Given the fast-paced environment of a luxury hotel, it's crucial to showcase your ability to work under pressure. Consider role-playing scenarios with a friend where you have to handle multiple tasks at once. This will help you feel more confident during the interview when discussing your organisational skills.
✨Dress to Impress
First impressions matter, especially in a high-end setting like The Ritz. Make sure to dress smartly and professionally for your interview. This not only reflects your understanding of the hotel's standards but also shows your enthusiasm for the role.