At a Glance
- Tasks: Ensure a pristine cloakroom experience and assist guests with a smile.
- Company: Join the iconic Ritz London, known for luxury and excellence.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Opportunities for learning, development, and social events await you!
- Why this job: Be part of a prestigious team creating magical experiences for guests.
- Qualifications: Experience in a 5-star environment and excellent customer service skills.
The predicted salary is between 21150 - 25850 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Housekeeping Department as a Cloakroom Attendant. Our Cloakroom attendant plays a crucial role in maintaining the Cloakroom and public area spaces to ensure a seamless guest experience. Responsibilities for this role include:
- Preserving the high standards of presentation and cleanliness in the ladies and gentleman's toilets and cloakroom areas.
- Ensuring the replenishment of face clothes and towels within the cloakrooms.
- Greeting and offering assistance in a polite, friendly and appropriate manner.
You should be dedicated to excellence and ensuring our guests experience the highest levels of quality and service during their stay.
ENTRY REQUIREMENTS
- Relevant experience in a 5* property is essential.
- Excellent customer service.
- Possess the ability to work under pressure and have strong organisational skills.
- Great command of the English language, both spoken and written.
- Display a polite and professional attitude to internal and external guests.
OUR BENEFITS
- Highly competitive salary within the luxury London Hotel sector.
- Instant reward and recognition scheme.
- 28 holidays (including bank holidays).
- Learning & Development opportunities.
- Employee discount scheme for Ritz goods and external providers.
- Free laundry service for tailored uniform.
- Complimentary meals on duty.
- Social events and activities.
- Season ticket loan.
- Pension scheme.
- Employee mental health assistance helpline.
- Employee Introductory Scheme (£600).
- Training Fund Assistance.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Cloakroom Attendant in London employer: The Ritz London
The Ritz London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive salaries, extensive benefits including wellness treatments and a strong focus on learning and development, employees are empowered to create memorable experiences in a luxurious environment. Located in the heart of London, The Ritz provides unique opportunities to work alongside industry leaders in hospitality, making it an ideal place for those seeking a rewarding career in a prestigious setting.
