At a Glance
- Tasks: Serve luxurious Afternoon Tea and create memorable experiences for guests.
- Company: The Ritz London, a symbol of opulence and excellence.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Unique 4 days on, 3 days off schedule with great career development opportunities.
- Why this job: Join a prestigious team and work in a vibrant, dynamic environment.
- Qualifications: Experience in a 5* property and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues. We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Waiter or Waitress.
Key Responsibilities
- Our Palm Court team is responsible for the smooth and efficient running of our Afternoon Tea service, including preparing for the service, delivering each course with the Chef De Rang, preparing mise en place, and collecting any items needed from the kitchen, all while ensuring all The Ritz London standards are reached while assisting our clients.
This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00AM – 10:00PM.
Entry Requirements
- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language
- Ability to display a polite and professional attitude to internal and external guests
Our Benefits
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme
- Training Fund Assistance
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Application Notes
Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Afternoon Tea Waiter/ Waitress in London employer: The Ritz London
The Ritz London is an exceptional employer, offering a luxurious work environment in the heart of London, where employees are encouraged to create memorable experiences for guests. With a unique 4 days on, 3 days off schedule, competitive salary, and extensive benefits including learning and development opportunities, employee discounts, and social events, The Ritz fosters a supportive and dynamic work culture that prioritises both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Tea Waiter/ Waitress in London
✨Tip Number 1
Get to know The Ritz London! Familiarise yourself with their Afternoon Tea service and the overall vibe of the hotel. This will help you stand out during interviews, as you can show genuine enthusiasm for being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and really interested in the role.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face as an Afternoon Tea Waiter/Waitress and how you'd handle them. Being able to demonstrate your problem-solving abilities can really impress during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Afternoon Tea Waiter/ Waitress in London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests.
Highlight Relevant Experience:Make sure to mention any previous experience in a 5-star property or similar roles. We love seeing how your background aligns with the responsibilities of an Afternoon Tea Waiter/Waitress at The Ritz London.
Be Professional and Polite:Your written application should reflect the professional attitude we expect from our team. Use polite language and ensure your spelling and grammar are spot on – it’s all part of making a great first impression!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our Palm Court team.
How to prepare for a job interview at The Ritz London
✨Know Your Stuff
Before the interview, make sure you research The Ritz London and its Afternoon Tea service. Familiarise yourself with the menu, the history of the hotel, and what makes their service unique. This will show your genuine interest and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service, especially in high-pressure situations. The interviewer will want to see that you can maintain a polite and professional attitude while delivering top-notch service.
✨Dress to Impress
Since you're applying for a role in a luxury hotel, your appearance matters. Dress smartly and professionally for the interview. This not only reflects your understanding of the hotel's standards but also sets a positive tone for the meeting.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or what a typical day looks like in the Palm Court. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
